Out of all the Florists I've used over the years, Carriage House Florists is hands down the best customer service I've received. I live in Cincinnati but needed to send an arrangement to Willard but wanted to use a florist that was local to Willard, OH. I'm glad that my search ended with the Carriage House. I worked primarily with Pam and I believe there was also a Becky who helped with my order. As this was a special arrangement for our family and in memory of a loved one, there was a lot of thought that went into the order. I was also very indecisive about certain aspects of the order too. That being said, Pam and Becky were extremely helpful, personal, understanding. They were very prompt in responses when I had last minute changes to the order. I would have been annoyed if I was working with myself as a customer but they had a "no fuss" attitude and treated me as a VIP. We had a combination of several messages that wanted to be included and they wrote all of them in the card "word for word". Being out of town and unable to attend the memorial services, they not only texted me after delivery and to confirm it was received by a human but they also texted me pictures of the beautiful arrangement. They were very fair in price and I felt very comfortable giving my debit card information over the phone. Charges came out as expected with no additional or surprise costs. Thank you Carriage House Florist for the amazing customer experience...
   Read moreI was extremely pleased with the service and product. At first, I was disappointed there was not a website to place my order, but the customer service when taking my order and meeting my requirements was top notch. I only wish this florist was located in my area so I could utilize their services more often. Fast, friendly, a lot of bang for your buck. I...
   Read moreCarriage House florist designed a beautiful pink floral arrangement for my mother's graveside service. The service was on Sunday June 29th. The flowers were delivered to the gravesite. These ladies always go above and beyond expectations. They work with you to make sure they deliver the best floral arrangement. Thank...
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