Hennen Furniture — Local services in Willmar

Horrible.

First off, I'm never a fan of leaving negative reviews.

Second. I understand how covid has impacted everything and has caused irreversible damage to everything we know.

I had placed an order with Hennen's last October (2021) for a set of dining room chairs. We had been informed at the time that they were in backorder. Every month that went by since then, I had never heard from them. At the beginning of every month until now, I had to call them and ask if there were any updates on delivery. The times that I did get to talk to someone, they would say they were checking on it and would let me know. They would never call back.

After doing this until about last week, I was told that the chair set I purchased was no longer available...

So, did they just sit on my money for the past several months or wait so long to get back to me that they were gone?

Very vague and not informative on their products they are selling.

Buyers beware.

Thank you...

I'm not a fan of leaving reviews at all but the experience my Mom had with these ppl is pathetic. Ordered a couple king size beds and frames, got jerked around for months and finally 4 months later when they finally came to delivery they didn't even have the right stuff and after all that the ppl at the store were very rude and not helpful at all. I nor my family and friends will never be going back there. Really sad for a local business I've bought stuff from and even recommended...

If I could give this place 0 stars I would. Watched them push around my parents for months. They ordered a beautiful couch and chair from them, only to have the couch torn while being delivered and the brand new floor they installed scratched. They have done absolutely nothing to make things right other then order a new couch which they “can’t deliver” like they stated they would because the truck is “full”. I would never recommend this business, check out...