Graybar — Local services in Wilmington

I've been doing business with Graybar for over 14 years and let me tell you, they will bend over backwards to get you what you need when you need it. Not only is he a good guy, but John Bordeaux is one of the sharpest in the field. In less than a couple minutes, he will confidently find you an alternative electrical part to replace the long-obsolete (20 years old) part(s) and have them for you at 7a the next day. But it's not only Mr. Bordeaux, this is common practice for anyone at the sales desk! I appreciate all the holes Graybar has dug me out of and expect they'll help with many more. ...

I stood in the lobby of Graybar for what felt like 10 minutes. There was no one behind the counter and not a soul came out from any of the offices. Then I walked into the back, through the "employees only" door, two employees in the back acknowledged me and then turned around and kept on talking.

Instead of being upset maybe I should have just embraced the self-service environment, got what I needed, and...

I came to this location twice and called multiple times trying to get fiber and ethernet cables. Each time I was ignored. The first time they claimed they lost the quote, the second time was simply no response, and the third and forth time I was sent straight...