Service Animal Review (Would like to give zero stars but that’s not an option.)
If you have special needs for anything. Don’t come. Don’t come if you have a service dog. I came in with my service and was turned away.
Walked through the broken fence. Security guys says “No dogs”. We told him he’s a service and let us in. Went up to the ticket counter and my wife says “Tickets for two and we have a service dog.” (My wife spoke because I cannot talk to people. She mentioned my service dog as a courtesy to let them know because they do not allow pets). The lady immediately and rudely said “No dogs.” (I already wanted to leave). My wife then, puzzled, repeated herself and said “It’s a service animal”. NPC Employee again rudely exclaimed “No, no. No dogs”. Wife then proceeded to tell her that the animal was for SERVICE and we NEED him. She bluntly said that we would have to talk to the manager.
When it comes to customer service. I’d like to give that employee zero stars. Because after she said we would have to talk to the manager there was an awkward silence and my wife asked where is the manager. The lady said she’ll be back in a few minutes from her break. We waited. 5 min pass. And waited. 10 minutes pass. Then we waited some more. 20 minutes. At that point we waited for so long becase we were mad. (Granite, I had anxiety the entire time and the entire situation wasn’t helping).
Never spoke to the manager. Never went in. We decided to leave. Worst experience.
The location is small. There are a lot of vendors. Dirt...
Read moreIt's alright, felt kinda hectic. It's only 1$ a person on Sundays and Saturdays 50¢ a person. Once you get past the horrid smelling toilets there's actually quite a bit. Lots of very fresh produce stalls, clothing, tools, cookware, toys and household items. We found a knife stall in the corner that we thought was cool but realized they're selling not so legal knifes so skipped along. They have tons great foods and the smell of roasted peanuts just filled the air. They have aguas frescas, elotes, tamales, tortas, and pan dulce. Overall it was an ok experience. It's just small and can get crowded super quick. Compared to other swap meets it just seemed jam packed. Also unlike a couple others I've been to they sold livestock here. But with the heavy crowds they looked terrified with everyone wanting to grab at them and hold them. Just felt really hard to watch. Another thing to know is about parking, it's all just dirt lots and heavy drops with lots of trash. Be careful parking. I have a 4x4 so I was fine but a small bmw tried taking my spot after I left and ended up scraping his bumper on some rocks. Just be cautious there's more flat areas if you just drive more down. If your just looking to kill some time or be out of the house locally on the weekend I'd say it's alright but honestly I'd say there's bigger and better swap...
Read moreFamily and I love coming to this place, however after today's experience not sure if we ever want to come back. An elderly lady in her early 70s I have to say was extremely rude and disrespectful. 1st of all paying with a 5 dollar bill is ridiculous. They always give you loose change when they have a stack of one dollar bills in their hand. We kindly ask for no coins and they respond with we don't have dollar bills 🤨. Today we paid with coins and the old lady went crazy. She started yelling, harassing me and using bad words. She was demanding for dollar bills. Told her money is money. There is no sign whatsoever that loose change isn't accepted. She started to threatened me amd yelling at me that I will be kicked out and band. I called the number online to request to speak to a manager or owner and they said they couldn't disclose that information. I spoke with some of the vendors and they also get the same treatment when it comes to money. We have also noticed some usual vendors are no longer there ( I wonder why). Warning if you want to come make sure you have the exact change in...
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