Polk State College Bookstore — Local services in Winter Haven

I have had different experiences everytime I go here. I have dealt with nice and helpful people but also rude ones who just didnt want to be there. Last semester they messed up processing my financial aid and at the end of the semester i got a notice saying i need to pay out of pocket...

Very poor customer service. My cashier was the supervisor Rita. As soon as i walked in the door i got, "what do you need?!" Not even an appropriate greeting. I said have a good day, her response, "bye". They need to hire better management, so they can learn customer service and...

I purchased a book that turns out I didn't even need. Never opened, book still in the plastic sealed cover with the receipt. They wouldn't buy the book back because it didn't benefit them. They told me to sell it on ebay/amazon. I hate this place. Customer...