Bought a ceramic pizza oven and paid over the phone. I went to pick it up only to find out they sold it to someone else. I had to wait to get another one and it was a gift for my husband who was coming home after being gone a month. They said they would deliver with a couple pizzas since they screwed up. They delivered but didn’t bring any pizza. They said they would do something at the store. When I went in and asked about it, they were rude and told me they were sure they took care of that. A friend that was with me said something because of the tone they had. After multiple mixed up orders at the live sales, I finally said something. They were unbelievably rude. I shopped there a lot, only to experience horrible customer service. If you shop there, be sure to check your orders! Best to find another store.
You blocked me because you didn't like that I would hold you accountable to the mistakes you were making. I don't call it making it right when your son accuses me of "already taking care of that", when you didn't. I overlooked a lot and stayed positive with you. But when you make that many mistakes, don't blame others for calling you on it and publish "that's why I blocked you". That's passive aggressive and shows your true colors. Read some of your low star reviews. Same complaint. You can be...
Read moreHello I visited your store today, June 27 around two or 3 o’clock I was the lady in the red shirt with the American flag. First of all I would like to say that your store was nice. But I did not appreciate you following me around the store like I was going to take some thing without paying for it. You really creeped me out. I was planning on buying one of the big roosters and a red cardinal for my garden and I was looking in the store for something that I could put on our porch, but after you creeping me out so bad I will never ever go back to your store. I will also make sure that I tell people that if you are by yourself do not go to that store because you will be followed.. It could’ve been a very nice experience. And thirdly being a psychiatric nurse, You have no idea where Your customers are mentally.For your own safety at least say hi to them or ask if you could help them in anyway, that way they won’t feel threatened Or...
Read moreThe Rustic Depot is an absolute gem of a store! I was blown away by their unique selection of cool novelty items and lawn decor. From quirky signs to whimsical garden decorations, they have everything you never knew you needed. I love that they offer items you wouldn't be able to find anywhere else, making each visit a delightful treasure hunt. The friendly staff and cozy atmosphere make shopping here a truly enjoyable experience. I highly recommend checking out The Rustic Depot for a fun and one-of-a-kind...
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