Synergy Appliances — Local services in Wyoming

So, we visited Synergy Appliances a week and a half ago with the intentions of just buying an extra refrigerator for our basement . . . but we didn’t buy one fridge, we bought two. After Brian showed my wife and I around their beautiful showroom we settled on a Frigidaire side by side for the basement and our gorgeous LG two drawer, French door for the kitchen. The Frigidaire was new out of the box and we got a great deal on it. The LG was on the scratch and dent side of the show room and was brand new with only one small dent on the side which is hidden between our cabinets. That small dent (size of a quarter) saved us $1400 over Best Buy and Home Depot. What a deal! We got the five-year Synergy warranty added to the one-year manufacturer warranty and now have peace of mind for six whole years.

Delivery: The day of delivery Synergy called ahead to let us know when to expect them. When Nick and Will got there they were very polite and extremely conscientious about keeping our floors and carpet clean. They were very professional and skilled with our appliances. Not once did I worry about damage to the house or appliances as they hauled those big units up and down stairs. Our old, large fridge needed to be moved into the garage to be sold the following day. No problem, the guys took the doors off, drawers out, got it down the stairs and in the garage and reassembled in no time. When Nick and Will left it looked like our new refrigerators had been there for months.

Service: Our LG fridge was delivered on a Friday. By Monday the ice maker still wasn’t dumping ice. I called their service department and they troubleshooted with me over the phone and then Andy showed up at our door the next morning. Andy was very knowledgeable and knew right away what the problem was. A rear panel in the freezer had shifted during shipping causing air flow to the ice maker to be blocked some. Rear panel fixed, ice is now filling the bin.

My wife and I are amazed at how easy the whole process of replacing our appliances was with Synergy. And guys, “Happy Wife, Happy Life” and I can tell you my...

I recently worked with Synergy Appliances to procure two washer/dryer units for my project, and the experience was outstanding from start to finish.

The owner was incredibly helpful and knowledgeable, guiding me to make the best decision on the type of product for my needs. When I found the same product priced lower elsewhere, he quickly pivoted and offered me a competitive price, which was greatly appreciated.

The delivery and installation team—managed by Jarell and his brother—was exceptional. They were not only professional but also a joy to work with. Their expertise and can-do attitude made the installation process seamless, even though I had initial concerns about logistics and compatibility. They put those worries to rest with ease and efficiency.

What truly sets Synergy apart is their flexibility and patience. They held part of my order in their inventory while my project moved through different phases. This thoughtful accommodation saved me from additional storage costs and allowed me to focus on my project without added stress.

Synergy Appliances goes above and beyond for their customers, delivering a combination of expertise, professionalism, and outstanding service. I highly...

I purchased a brand new refrigerator and washer from Synergy. BOTH appliances were broken upon delivery. The brand new refrigerator had a water filtration issue and the washer failed on the first load with a from a bad motor fault sensor. They then picked up the washer and charged an additional $50 for a different washer. The ensured me this washer was brand new and would work excellent and that they would install it. The showed up, dropped of the washer and did not install it. Regardless, my husband installed it and upon the first load of laundry it was discovered that washer did NOT work. Upset at this point, I called and spoke to the owner's wife who could not not seem to care less about our experience. I had received excellent customer care through their technician, Vern during his service call to diagnose the original appliances. I cannot speak higher of the guy for his helpfulness. However, my experience with this company and its owner has been nothing short of an absolute nightmare. It's been nearly a month of dealing with them and now I am forced to find a washer elsewhere. Save your money and...