Cris Upholstery — Local services in Yucaipa

So disappointing! We try to patronize local businesses whenever possible. We had a leather seat in a truck reupholstered here a couple of years ago and called recently to schedule the passenger seat to be done. Cris, the owner was very rude. He stated that he could not help us for “at least two months because he had been waiting on us.” The truth is that we had made multiple calls to the shop reminding them to order the material, and waited patiently for him to get the material in for the project.We never received a call when it did come in. We had to follow up with the owner, only to get an attitude and indignant verbiage.When did it become acceptable to be so entitled and rude? I am sorry to say that I cannot recommend this...

I contacted Cris in July to repair my an RV chair he had previously worked on that had a cracked wooden base. He said he could not replace the base, but knew a carpenter that could fabricate one. The only caveat was he was really busy and could not do anything till October. I told Cris at that time I would wait. After calling today to update, Cris says now he can’t do the repair and neither can the carpenter I was waiting for.

Customer Service 101. Do not promise something to a customer you can not...

I have an antique chair that needed re-upholstery after my cat got hold of it. I took my chair to Cris Upholstery upon recommendation of the Vintage Rooster in Redlands. I am very impressed with the work and my chair looks awesome!! I was given a 3 week completion date and it was done exactly on day 21! Chris' prices are fair and his work is impeccable! I highly recommend Cris Upholstery to anyone looking for upholstery work and I'll definitely be going back when I need...