Was absolutely dissapointed with the service at Groombridge Spar today. They are presently running a promotion where a certain number of stickers earns you a pot/pan. Being the loyal customer that i am, i purchased some groceries yesterday and as i was rushing for a business meeting due to the long queue that was there to collect stickers and redeem pots, i could not continue waiting after having queued for 10 or so minutes. Returned to the store today and was told i could not get any stickers due to the rules of the competition where stickers are to be collected the same day of purchase, and i honestly was not aware of this. Was referred to the shop manager called 'TK' who gave me some explanation of 'the same day purchases needing to balance with stickers issued on the same day' 🤣🤣It begged the question of who had been allocated the stickers for the purchases for groceries i had not collected the previous day? And being in the service industry, how do you penalise your customers for not knowing the rules of a competition. I honestly felt this was a case of treating customers unfairly and personally for me, I will no longer view SPAR the same way, let alone remain...
Read more5 star supermarket If you need any food or drinks when you are in Mt Pleasant, this is the best place for prices bar none! Prices are much cheaper here and all the locals use this supermarket. Good choice and great prices make this No 1 Supermarket in town. Plenty of snacks and groceries to purchase for your stay or travels in Harare. It is what it is! A lot cheaper than eating out in Harare. Great selection of Fruits and vegetables, yogurts. We bought some chicken and pasta for dinner and that turned out to be the best meal we had during our stay in Mt Pleasant. We didn’t bring any nice clothing and we were tired from our all day adventures so we didn’t really give fine dining a try, but the casual restaurants/cafes that we went to were a huge disappointment (and expensive). The store carries a nice selection of produce, fish, meats, and snacks in addition to toiletries, etc. Somehow they have a wide selection of chocolates. Their local chocolates taste very unique. Don't go home without them! In short, you can find almost anything you need here and the price is reasonable. Several locations in city center. There is Plenty of parking space outside...
Read moreI've had a fantastic experience with Spar recently, thanks to their Spar Bridge loyalty program. The store truly feels like "my Spar" with its welcoming atmosphere and well-appointed layout. The shelves are consistently well-stocked with a wide range of products, making it easy to find everything I need.
The store's layout is convenient and easy to navigate, and the checkout process is efficient with minimal waiting times. The staff are friendly and helpful, adding to the overall positive experience.
Overall, my experience at Spar has been 5-star all around. The combination of a welcoming atmosphere, convenient layout, and excellent service makes it a pleasure to shop there. Spar Bridge has definitely made me feel like a valued customer, and I appreciate the benefits it brings. I would highly recommend Spar to anyone looking for a great...
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