Exceptional Hospitality at Its Finest! ๐โจ
I had an absolutely wonderful stay at the Kimpton Hotel! From the moment I arrived, every staff member made me feel welcome, valued, and truly cared for. A huge thank you to Ken Mathews for the warm and friendly welcome, Naziyra for the smooth and easy check-in, and Carl for the quick, efficient, and delightful check-out experience. Itโs clear that the staff here are well-treated and love what they do โ everyone was outstanding, attentive, and went above and beyond to assist in every way possible! ๐โค๏ธ A special heartfelt thank you to Darius โ I canโt thank you enough! In the middle of the night, I had an urgent situation, and he did everything he could to help. Not only did he offer assistanceโฆ when I was in pain and pharmacies were closed, he found me and brought me chamomile tea. That level of kindness is rare, and I am deeply grateful. ๐ซ๐ The room service was equally impressive โ thoughtful, friendly, and always willing to go the extra mile, exceeding expectations at every turn. Even with nearby road construction, the hotelโs location was excellent โ within walking distance to all major attractions, including the Alamo and the Riverwalk. ๐ถโโ๏ธ๐ The rooftop bar was fantastic, with delicious drinks and food. A special shout-out to bartender Esau, who provided excellent service and gave great recommendations on drinks and dishes. ๐น๐ฎ This stay exceeded all my expectations. Thank you to the entire Kimpton team for an unforgettable experience! #KimptonHotel #ExceptionalService #HospitalityExcellence #AboveAndBeyond #KindnessMatters #RooftopBar #Alamo #Riverwalk #TravelMemories #UnforgettableStay ๐จ๐๐