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💥 Rochester Dim Sum Disaster

💥 Rochester Dim Sum Disaster｜Spin & Savor: A Cliff-Like Plunge from "Okay" to "Absolute Garbage" Finding decent dim sum in Rochester is already like searching for a needle in a haystack. Having a previously positive impression of a place utterly shattered upon revisiting is even more disheartening. This brings us to Spin & Savor, located near Whole Foods. It delivered a comprehensive collapse in both food and service, offering a vivid lesson in "how a restaurant can rapidly burn through its goodwill." 😤 📉 A Culinary Catastrophe: Every Bite Mocks the Term "Dim Sum" If the first visit last year was "okay," this revisit can only be described by a friend‘s astute summary: "a pile of garbage." This isn‘t emotional hyperbole but an objective account of each dish‘s tragic quality. Rice Noodle Rolls (Cheung Fun): A soul of dim sum. Here, the noodle skin was soggy, limp, lacking the requisite rice fragrance and pleasant chewiness. It resembled a damp cloth wrapped around scant filling, unsalvageable even with soy sauce. Black Pepper Beef Short Ribs: Should be savory and flavorful. Instead, the bones were attached to meat that was almost entirely fat, greasy to the point of nausea. The interior meat showed an unsettling pink, clearly undercooked, raising food safety concerns. Baked BBQ Pork Buns (Char Siu Bao): The exterior was thick and doughy like underproofed dough. The BBQ pork filling inside was pitifully scarce, with unbalanced sweet-salty seasoning, leaving you with mostly a starchy mouthfeel. "Potstickers" (?): Perhaps the greatest "creative" disaster. They looked identical to pan-fried dumplings but had a doughy, thick wrapper saturated with oil, with no crispy bottom—only grease and doughy heaviness. Calling these "potstickers" is an insult to the dish. The entire meal felt like a gustatory adventure where every path led to a bad ending. Ultimately, we had to adopt the (friend‘s) "survival advice": "Don‘t chew carefully. Swallow quickly and shut down your taste buds." 🚫👅 This is perhaps the saddest way to consume a meal in food criticism. 💀 Service Evaporation: From "Pretty Good" to "Non-Existent" If the awful food could be blamed on kitchen failure, the complete evaporation of service made the entire experience exponentially worse. Compared to the memory of "pretty good service" during its soft opening last year, the current state is a world apart. Lack of Basics: After being seated, it took a full 15 minutes before anyone offered water, and only after we asked. In a restaurant centered around tea and small bites, this is a failure in fundamental service. Complete Neglect: After dishes arrived coldly via a conveyor belt, the waitstaff seemed to vanish from the restaurant. Empty plates piled up like a mountain on our table, remaining uncleared until we left, quickly turning the dining area into a mess. The Tip Controversy: Despite receiving zero proactive service (no seating guidance, no water refills, no clearing, no check-ins), the payment terminal still prominently displayed tip options of 15%-20%-25%. This practice of fully shifting service costs onto customers while refusing to provide corresponding value feels disrespectful. 🤔 Reflection & How to Avoid This Pit It‘s not hard for a restaurant to attract customers with marketing and novelty at opening. The real challenge lies in maintaining consistent quality and service. The rapid decline of Spin & Savor serves as a stark warning. Quality Plunge: Likely due to a changed kitchen team or cost-cutting measures affecting ingredient standards. Management Chaos: The complete lack of service reflects lax front-of-house management and insufficient staff training. Final Advice: Based on this experience, we strongly advise against anyone visiting. Dim sum options in Rochester are scarce, but it‘s better to spend your money and time on another cuisine, or even cook at home, than to subject yourself to this. In conclusion, this trip to Spin & Savor was a journey of complete disappointment. It wasn‘t just a bad meal; it was a negative case study in restaurant integrity. We hope this "avoid-at-all-costs" post helps more people in Rochester save their precious time, money, and what should have been a pleasant weekend morning. 🙅‍♂️🍵 #DimSu#UniversityOfRochester#RochesterFood#NeverAgain#StudyAbroad#FoodReviewFail#RestaurantPitfall#BadService#QualityDrop

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Laurel Rain
Laurel Rain
11 days ago
Laurel Rain
Laurel Rain
11 days ago
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💥 Rochester Dim Sum Disaster

💥 Rochester Dim Sum Disaster｜Spin & Savor: A Cliff-Like Plunge from "Okay" to "Absolute Garbage" Finding decent dim sum in Rochester is already like searching for a needle in a haystack. Having a previously positive impression of a place utterly shattered upon revisiting is even more disheartening. This brings us to Spin & Savor, located near Whole Foods. It delivered a comprehensive collapse in both food and service, offering a vivid lesson in "how a restaurant can rapidly burn through its goodwill." 😤 📉 A Culinary Catastrophe: Every Bite Mocks the Term "Dim Sum" If the first visit last year was "okay," this revisit can only be described by a friend‘s astute summary: "a pile of garbage." This isn‘t emotional hyperbole but an objective account of each dish‘s tragic quality. Rice Noodle Rolls (Cheung Fun): A soul of dim sum. Here, the noodle skin was soggy, limp, lacking the requisite rice fragrance and pleasant chewiness. It resembled a damp cloth wrapped around scant filling, unsalvageable even with soy sauce. Black Pepper Beef Short Ribs: Should be savory and flavorful. Instead, the bones were attached to meat that was almost entirely fat, greasy to the point of nausea. The interior meat showed an unsettling pink, clearly undercooked, raising food safety concerns. Baked BBQ Pork Buns (Char Siu Bao): The exterior was thick and doughy like underproofed dough. The BBQ pork filling inside was pitifully scarce, with unbalanced sweet-salty seasoning, leaving you with mostly a starchy mouthfeel. "Potstickers" (?): Perhaps the greatest "creative" disaster. They looked identical to pan-fried dumplings but had a doughy, thick wrapper saturated with oil, with no crispy bottom—only grease and doughy heaviness. Calling these "potstickers" is an insult to the dish. The entire meal felt like a gustatory adventure where every path led to a bad ending. Ultimately, we had to adopt the (friend‘s) "survival advice": "Don‘t chew carefully. Swallow quickly and shut down your taste buds." 🚫👅 This is perhaps the saddest way to consume a meal in food criticism. 💀 Service Evaporation: From "Pretty Good" to "Non-Existent" If the awful food could be blamed on kitchen failure, the complete evaporation of service made the entire experience exponentially worse. Compared to the memory of "pretty good service" during its soft opening last year, the current state is a world apart. Lack of Basics: After being seated, it took a full 15 minutes before anyone offered water, and only after we asked. In a restaurant centered around tea and small bites, this is a failure in fundamental service. Complete Neglect: After dishes arrived coldly via a conveyor belt, the waitstaff seemed to vanish from the restaurant. Empty plates piled up like a mountain on our table, remaining uncleared until we left, quickly turning the dining area into a mess. The Tip Controversy: Despite receiving zero proactive service (no seating guidance, no water refills, no clearing, no check-ins), the payment terminal still prominently displayed tip options of 15%-20%-25%. This practice of fully shifting service costs onto customers while refusing to provide corresponding value feels disrespectful. 🤔 Reflection & How to Avoid This Pit It‘s not hard for a restaurant to attract customers with marketing and novelty at opening. The real challenge lies in maintaining consistent quality and service. The rapid decline of Spin & Savor serves as a stark warning. Quality Plunge: Likely due to a changed kitchen team or cost-cutting measures affecting ingredient standards. Management Chaos: The complete lack of service reflects lax front-of-house management and insufficient staff training. Final Advice: Based on this experience, we strongly advise against anyone visiting. Dim sum options in Rochester are scarce, but it‘s better to spend your money and time on another cuisine, or even cook at home, than to subject yourself to this. In conclusion, this trip to Spin & Savor was a journey of complete disappointment. It wasn‘t just a bad meal; it was a negative case study in restaurant integrity. We hope this "avoid-at-all-costs" post helps more people in Rochester save their precious time, money, and what should have been a pleasant weekend morning. 🙅‍♂️🍵 #DimSu#UniversityOfRochester#RochesterFood#NeverAgain#StudyAbroad#FoodReviewFail#RestaurantPitfall#BadService#QualityDrop

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