The staff here are absolutely amazing! ✨

The staff at your hotel are truly outstanding! ✨ Every interaction I had was marked by exceptional professionalism and genuine warmth, making my stay not just comfortable, but memorable. The service excellence began the moment I arrived. Dustin at the front desk was fantastic! 😊 He greeted me with a sincere smile, ensured a swift and smooth check-in, and his welcoming demeanor immediately made me feel valued as a guest. It was the perfect start. A special thank you goes to Christopher from the Housekeeping department. I had a minor issue with my "Do Not Disturb" sign, and he handled it with impressive speed and efficiency. More importantly, he did so with such a positive and solution-oriented attitude. I am truly grateful for his helpfulness and quick response, which showcased a great attention to detail. For relaxation, the rooftop bar is an absolute gem! Sethia, the bartender there, was wonderful. 👏 She was not only friendly but also incredibly knowledgeable. Her food recommendation was spot-on and absolutely delicious, and the cocktail she crafted was both creative and perfectly balanced. Her expertise greatly enhanced the entire experience. After an exhausting day of meetings, I sought a quiet moment at the lobby bar. There, I had the pleasure of being served by Michelle. She is such a kind and gracious lady. Her attentive service and warm, engaging conversation provided the perfect hospitality to help me unwind. I deeply appreciated her thoughtful care at the end of a long day. In conclusion, it is evident that your team is comprised of dedicated individuals who collectively deliver superior service. Their commitment to guest satisfaction truly sets your establishment apart. Thank you for an amazing experience! 🏨❤️ #SanAntonioEats #FoodieExperience