McDonald's Edinburgh North, SA — Restaurant in Adelaide

If I could give negative stars I would. Every time I have been to this McDonalds the order has been wrong. Every part of this Maccas has issues. The speakers in the drive through sound like they cut in and out and crack while trying to speak. The staff are rude and have no friendly or welcoming tone. The screen that shows your order at the first window is not working some of the time so you can’t see what order they have put down. They don’t read it back to you but just say the amount, and there’s a good chance the order you pay for is not yours.

When waiting to collect the order we have waited up to 15 minutes and had to knock on the windows. We have been handed incorrect orders every time. The kitchen does not make the burgers with the correct ingredients. I have had a mccrispy chicken deluxe meal with no tomatoes or cheese. A quarter pounder burger with no pickles or onion. Bacon and egg McMuffin with no cheese. Sundaes with flakes that come with no flakes, and in the wrong size cups. A cheese burger meal with an apple pie, and they completely left out the apple pie which I didn’t check until I got home. I have also been handed extra food and drinks that were not part of my order, which I handed back out anger of the incompetence of the team there. I have been asked to wait in the waiting bay and then been completely forgotten about for over 10 minutes while 8 cars behind me were given there orders and drove around me in the drive through. I tooted my horn until someone came to the window and they had no idea what my order was.

Don’t go to this McDonald’s unless your happy to pay for disappointment...

Saddened by lack of sauce! It's like the shein order of McDonalds. You think you order 1 thing.... but don't end up getting it.

After a wait to order, pay and receive my nuggies; I looked forward to my minor road trip home to the Yorke Peninsula. I thought I'd treat myself to child free maccas with some extra big mac sauce; that was my great undoing. The team was polite, smiley and apologetic for the delays. I thought I was in for a treat when the chips were the ultimate blend of crunchy, salty and a lil soft in spots; the trifecta of chip perfection! So far so good; nuggies time!! What kind of savage hands out nuggies without the requested big mac sauce?? Tell me please?? None of this ketchup in a baggie that you need hulk strength to open, or scissors.... or risk using your teeth and it exploding everywhere; no no I'm a civilised human who likes to dip dip her nuggies in a grown up big mac sauce tub; mess free for me please. Well.... no matter how much I rummaged, how much I pleaded, how much I looked inside the empty bag THERE WAS NO REQUESTED SAUCE!! THE AUDACITY!! Who eats nuggies without sauce except possibly a toddler with no refined palet? By this stage I was too far along nearing the highway to turn back and I'm just not that kind of person. I was flummoxed! You took me to such high expectations then just body slam me straight to a pit of disappointment and despair. I forced my way through 3 nuggies then my tears got too much. I just couldn't eat them anymore. My 1 peice of advice fellow drive through customers; don't make a rookie mistake like me. Always check for your sauce before...

If McDonald’s corporate ever wanted a case study in how to destroy a brand’s reputation, they could just film a shift at this location. The food, the staff, the service — every single part of the experience screams “We don’t care, now leave.”

The fries? Cold, soggy, and clearly dumped from a batch that had been sitting for ages. The burgers? Slapped together so carelessly that the cheese wasn’t even touching the patty, the sauce was smeared on the wrapper more than the bun, and the meat was as dry as cardboard. This isn’t fast food — it’s reheated regret.

The staff take laziness to Olympic levels. Orders sit on the counter while employees wander around in slow motion, chatting, checking their phones, or openly ignoring customers who are waiting. When you finally get their attention, they act like you’re inconveniencing them. A smile? Forget it. Basic courtesy? Not here.

It’s almost impressive how every interaction feels like they’re daring you to complain. Ask for fresh fries? You get an eye-roll. Ask for a missing item? You get attitude, as if it’s your fault they forgot it. Meanwhile, the dining area is a disaster zone — sticky tables, unemptied bins, and floors so greasy they feel like a slip hazard.

This place isn’t just a bad McDonald’s — it’s an insult to every location that actually tries. It drags the name “McDonald’s” through the mud and leaves it there. If corporate doesn’t step in and replace the management, retrain the staff, and enforce some basic standards, they might as well put a sign out front saying:

“Welcome to McDonald’s: Where we serve disappointment with a side of...