Saints Kitchen — Restaurant in Adelaide

We were seated and asked how many people were coming we said just us 3. The waitress brought 4 side plates and serves of cutlery over and I said l it's just us 3 and she took one away. I went up and placed my order and we waited a long time, a waitress then came up and asked me if I wad still waiting on someone else to come as our order was on hold. I was confused and said no it's just us 3 we were never waiting on anyone else. The waitress told us the lady who took my order asked me and I said I was still waiting on someone else. Which never happened, i said no it's just us 3. She went off and I assumed our food would be to the top of the list, as somewhere along the line someone has made a mistake. We sat and waited for longer, finally got a luke warm coffee and a glass of soft drink. We've finished our drinks and still waiting on our food so i decided I'll get a refund as we needed to get going we weren't expecting it to take so long. My nanna was only in town for a short amount of time. The lady who took my order served me and I asked her what had happened, and why she had said I was waiting on someone else because I had never told her that? The lady told me she did ask me and I said I was waiting on someone else. She said she asks everyone that question before putting the order order in. She DID NOT ask me that question, we never had even spoken about if anyone else was coming??? I told her she didnt ask me that, the lady was rude and persisted she did ask me. If there is an area of miss communication the worker needs to say that and apologise for the error, as we had been sitting there for a long time. Own up to your mistakes and don't make customers look like liars when you are in the wrong. Not to mention when giving me a refund they only refunded the food. Surely they could have refunded our soft drink and coffee as well, for the inconvenience. Never going back...

Unfortunately, my experience here was poor. The attitude of the staff members is appalling and absolutely unacceptable. Upon ordering, the male staff member was extremely rude and dismissive to my dietary requirements. I did not feel listened to or heard. The seriousness of my requirements means that it is imperative that my requests are taken seriously. At this time, my colleague had requested no tomatoes on her dish, to which the person rudely responds “no, we can’t do that”, talk about unaccommodating or what?! The drinks began to come out, one was spilled and mine was completely missed. The waiter walked directly passed me with my drink as I was giving her eye contact. She then stops in her tracks and says “is this yours?” I responded “yes”, “have you paid?!” She asked. Of course I had paid 🤦‍♀️ “yes” I said. She then continues to walk away with my drink as I say “that’s mine…” After an hour of waiting, the meals were slowly brought out one at a time. My meal was brought out 30 minutes after the first person’s and by that time, everyone had finished eating. When my meal was served, I had confirmed the with the waiter that it suited my dietary requirements. She looked at me blankly and said “I’ll check” before returning to confirm it was okay. When she brought out my garlic bread, I checked allergens again with her. She rolled her eyes, walked off with the plate and come storming back slamming my plate on the table and saying “yes”. Rude, rude, rude. Please go elsewhere, so not...

Tonight we decided to go out for dinner sporadically. We have heard good things about Saints Kitchen so decided to give it a try. We rang to book and spoke to Jackie, she was extreamly friendly on the phone. Upon arrival the same lady greeted us at the door with a giant smile. We were given our table and she had even gotten a high chair ready before we arrived. If you have kids you know how rare this is!! Jackie then served us to order our food and again was with a great big smile and friendly attitude. It's also not very common to interact with children aswell but she was happy to wave and say hi and bye to my boy as he has a fascination with saying hello and bye. The food came out quite quickly considering the amount of people there. We ordered kids meal and 3 main meals. Every main was just beautiful. I personally had the lemon garlic cream chicken and the chicken was so moist and the flavour was just perfect. This was recommended by Jackie aswell. We also ordered the Linguini Fungi and all reports on that was how amazing it tasted. We also ordered the Calzone Rustico, it was a tad dry but the flavour was also very well done. Last we ordered the Children's Fish and Chips. I managed to try a bit of fish before it was devoured by a very fussy 2year old and I can safely say it was beautiful.

Don't hesitate to eat here, I will be back and so will the friends that came with me.

Thanks again Jackie, great food and great service made it a...