We've been stopping at the BP at Chinderah for over 10 years (whenever we travel from Brisbane to Coffs Harbour) and to this day I'm still waiting for the first example of drinkable coffee being produced from the Wild Bean Cafe there. It's not that I think that the quality of ingredient being used is likely bad. It's more so the insistence that the coffee be served hotter than the surface of the sun.
Is this a characteristic that Wild Bean prides itself on? I've purchased absolute mouth scalders from their other outlets as well. I can't speak for the next guy, but I like to be able to drink my coffee within the first hour that I buy it. And when the heat finally dissipates, you can be fully confident that the coffee will taste bitterly acidic as a result of being burnt to a cinder. Why does it have to be this way I wonder? Is there any hope for change?
On the plus side, the raisin toast on my most recent visit was good and the new graphic design for WBC is a big improvement.
Now that the mini dog park has been removed from the Chinderah BP, I can't see us having any reason to stop there in future. Alas, I shall never know if they eventually produce their...
Read more1030 am 20/10 Chinderah- worst customer service ever! Asked for my iced latte in a paper cup as that’s how I like it! I’ve never had any issues at any other wild bean or coffee shop, yet the guy serving me acted like I was asking for him to give me his first born child. When I asked why I couldn’t have a paper cup he was rude and wouldnt give me an explanation just wanted to exert his dominance. I ended up feeling so uncomfortable that I left without buying anything let alone a coffee. Maybe he’s allergic to paper cups or they cost extra, in which case I would have been happy to buy a paper cup and pour the latte into it myself if he hadn’t been so blatantly rude and uncompromising. He basically refused to serve me over a simple request, he didn’t offer another option and was happy to see the back of me. Like I’m some sort of Karen for wanting...
Read moreA heads up for those who couldn’t possibly know from lack of signage... It’s “self serve”! After a while (a long while) the staff stop standing around looking at you to tell you that it is, in fact, “self serve”. Then, when you make your selection, there are no staff to actually serve you ... they’ve all disappeared (or so it seemed). When you do finally get your food it all tastes just a little bit plastic ... certainly not recommended.
Regarding Wild Beans reply, “ We hope you have a better experience upon your next visit.” You’re...
Read more