I enjoy hiking the various tracks through Cleland National Park that lead to Mt Lofty Summit. Occasionally I, or the group I'm with, will have a snack or a meal at the cafe when we reach the top. The best thing about this is quite simply the view, also, for us it's probably also the sense of achievement at having enjoyed the hike. So, what's it like?
The restaurant & cafe cater to a variety of people - including tourists, those out for a special day, or groups of sweaty hikers or runners. All of whom will sit at nearby tables. This is a place that you decide on what you'd like to eat, head to the counter, order & pay, then take a buzzer & go back to your table & wait for it to sound. If you're having a meal & are inside, then they'll bring the food (except cakes) to your table (so you quote your table number). Otherwise, you'll go to the counter & negotiate the way back to your table with the drinks & food yourself.
Seating can be competitive, and there are some pockets of tables that are downright unpleasant on windy & cold days due to the way that the doors open. The tables & chairs themselves are fine, however it's tricky to negotiate disabled & pram access given that the tables are right at the doorways.
The service is 'ok'. The last time I was there (December 2012), I ordered three cakes & drinks for myself & family, & it took the same number of staff to enter the order into their machine. They were training a new staff member (it was a Sunday, about midday), so I understand it can take a while to get the hang of it, though we thought it was excessive when I had to ask over and over again to repeat & correct the order. The tables weren't wiped clean - there were rings from drinks & crumbs (even crusts!) left on most of the tables.
When we had breakfast the weekend before, we had to ask for butter for the toast, as well as napkins, and get back up to get spoons for our coffee. I suppose we should have realised, that this sort of thing is perhaps becoming modern, but the it's pretty pricey & I'd have thought they'd just do that for us.
Yes, it is expensive. Not completely insane - our 2 coffees, milkshake & 3 cakes cost just under $40. The plate I had my cake on had something a bit sticky looking on it, but I couldn't be bothered going back because of what we had to endure in simply ordering it. If you look closely at the picture, you can see what I mean - and note the 'hard' poached eggs. The breakfast we had - 2 serves of pancakes, 1 'summit' breakfast, 1 eggs on toast, 2 milkshakes & 2 coffees - cost just under $90. There was nothing special about it (remember, we had to ask for butter for the toast), and the pancake serves really were small. Given what we'd already paid, I'd have paid a few dollars more to have either full table service, or an extra pancake, plus the butter without having to ask.
This is a place that you will pay to sit & have something to eat, and enjoy being in the environment at Mt Lofty - you're not paying for the service or cleanliness of tables. The cake cabinet is really one of the best of all tourist areas in Adelaide - there's cakes, muffins, biscuits, fudge, and there's also an icecream freezer with paddle...
Ā Ā Ā Read moreVery poor customer service! Weāve been there after the long hiking from Waterfall gully, super thirsty and hungry. As our husbands and kids were going to join us, we booked a table while waiting for them. Weāve been told that we canāt wait there and eat nothing for 20 minutes. Then one of us decided to order a juice. My husband and my kid came in less than 15 minutes while we were waiting for the rest. I Offered my kid some dried sultanas that brought from home and asked others if they want to have some while waiting. Then a lady from the cafe came to us with a very rude manners and attitude warned us that we can not eat our food! I wouldnāt feed my 20 months baby with my restaurant food! I asked to see the manager to discuss the issue with him. Unfortunately, his behaviour was really bad too. While I assured him that weāre there to have our breakfast and definitely will spent some money there, he tried hard to not apologies for his and his staff memberās poor attitude. Really not recommend this place. Not a place to relax and enjoy your day. As you have to just concentrate on spending money before being kicked out the place! And yes we ordered food for 6 people eventually -as planned- as there is no other place to eat on the summit!
HELLO AGAIN!
Here is my response to some of the 'wrong claims' you made on your response which again shows the culture in your business: You mentioned children's' food is ok to be brought to the tables to me and my husband if the adults order. I would love to watch your CCTV recordings to see the 'eggs'. What we had for the kids were just snacks and fruits. They had their breakfast heaps earlier, and it was too soon for their lunch. I hope your CCTVs records the time as well. You DID NOT apologise for your staff's rude behaviour which I think was a standard in your business. You actually did your best not to apologise. You only mentioned you'll talk to her after I insisted on my claim. I am not sure you did that, though, remembering her smile after you had a chat with her. I hope your CCTVs are able to record sound as well. Your staff's comment on bringing food to the table was not concerned with COVID AT ALL. She mentioned a number of times that we need to buy food. She actually started with Kid's food and then changed the conversation when we said we only give homemade food to our kids and said adults couldn't have their food (we only had a few sultanas). I doubt she was concerned with our health. Only after you mentioned kids food is alright to be taken to the table, they had some fruits, packed yoghurt and cheese (which are not categorised as food). Go and read Agnieszka's comment, which reflects on your same behaviour. You comment on what we ordered was rather ridiculous. We ordered FOOD from your menu. Some of us wanted to have cheese and ham croissant for their Sunday brunch, and interestingly it is none of your business. Go and revisit some of the principles of hospitality.
In the end, I think telling lies on what happened is not a solution for you. Say you are genuinely sorry and review your culture and values....
Ā Ā Ā Read moreA Stunning Wedding Venue: Where Every Detail Shone Bright
Atop the glorious Mount Lofty, our wedding day at The Summit Function Centre was nothing short of extraordinary. From the moment we stepped onto the grounds, we were enveloped in an atmosphere of elegance and warmth that set the perfect tone for our celebration.
The highlight of our experience was undoubtedly the exquisite food. Every dish served at our reception was a masterpiece, crafted with precision and bursting with flavour. The culinary team at The Summit Function Centre surpassed all expectations, accommodating dietary restrictions with ease and ensuring that each guest enjoyed a memorable dining experience.
The staff at The Summit Function Centre were an absolute joy to work with. From our initial inquiries to the final farewell, they demonstrated unparalleled professionalism and genuine care. Andrew and Tony anticipated our needs before we even knew them, and their attention to detail ensured that everything ran seamlessly. They truly bent over backwards to make our day as special and stress-free as possible.
Not only did the service excel, but the venue itself was a sight to behold. The breathtaking view served as a stunning backdrop for our ceremony, creating a picturesque setting that enhanced every moment captured in our photos. The way the venue was set up for our wedding was equally impressive, with our guests commenting on elements such as the beautiful chandelier and ceiling draping to the lavishly set tables. The full-length glass windows made the city skyline a stunning backdrop while we dined and created a romantic ambience.
Choosing The Summit Function Centre for our wedding was one of the best decisions we made. The combination of outstanding food, brilliant staff, and an unparalleled setting made our day truly magical. We cannot recommend this venue highly enough for anyone seeking a wedding experience that exceeds all...
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