Called to KFC Bridgewater tonight went through the drive through to be greated by the rudest sarcastic girl, (rarhini)who asked what I would like told her I wanted a family buger box to which she never asked what burgers I'd like went to tell her she rolled her eyes at me and huffed I then told her there's no need to be rude and roll her eyes as that is just darn right rude, she said"is it"with a smile on her face I said well you know it is I said I want to speak to the manger she smiled and saud "you go right a head" I saud geeze you are a sarcastic little thing aren't you then she smile and said drive to next window please really smart so I asked her name and she spelt it out to me , then I drove through to pay created by a lovely young man, then drove through to window to speak to manager who informs me she will speak to the regional manager as its nor the first time she has fine this or had complaints about her for the same thing so I ask my self why would she still be there !!!????at the first window to which is the first face that greets the customers???? And why hasn't something been done about the rude little cow !! If you hate your job rarhini or thw customers are too much trouble why work there?? As you wouldn't have a job there if it wasn't fir us...
Read moreSunday night placed an online order before 9pm for family feast box plus 2 twister combo's and a twister on its own paying at the same time to save having to wait in line. Get there 20 min later to pick it up to be told that they have no original recipe chicken left for our family feast box, 10 pieces.Told we would have to wait 25 minutes for them to cook more original recipe, but by the time we waited in line and then told they had no chicken left for our order it would have been after 10pm it was ready. Asked if we could get something in place of the 10 original recipe pieces but they just said no they couldn't do it, not helpful considering our order was $59.60 was able to get a part refund but only just on our family feast box, so only leaving with the 3 twisters and 2 chips we purchased in the same order, and they were cold and soggy horrible. Dont see how they can run out of chicken when thats what they sell and considering they already had my order and it was already payed for and they knew I was on my way to pick it up, NOT GOOD ENOUGHT....
Read moreSERIOUSLY!!!... I wouldnt even give this place any stars if i could. Go in make an order, people are waiting. I order, 10 mins later get told they've run out of bacon, fine, so I still wait. Another 10 minutes go by, I ask where is my meal???. Poor kid is getting so stressed cause it's busy, but not that busy I have to wait 20mins for a burger meal. No Manager , so 2nd in charge cops it. I walk out "not happy jan" with my money and disgust that not one KFC in Australia can put up a CONSISTENT good meal, they let the Customer down with there inadequate service and quality of food. I would love to know where the Zing has gone from the Zinger range.... Get your act together KFC, and Bridgewater. Oh and what a WAIST of Money spent on this building doesn't look any better and the double driveway is a double pain...
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