UPDATE/EDIT - since posting this I received a personal text message from a staff member complaining I would be getting her in trouble. Highly inappropriate. To further clarify their system allowed me to book after hours and then in another slot where apparently it was booked out. Posted it below.
I really tried to give this place a fair go, but after three failed attempts and a very underwhelming visit, I feel compelled to share my experience.
I booked (and paid) twice well in advance – the first booking was for wine tasting and pizza at 6pm, even though they apparently close at 5pm. Why take bookings for times you aren’t open? I booked 4 months ago and no one thought an issue till now? When I called to confirm, the woman on the phone offered no apology or explanation, just told me it would be cancelled and had the audacity to tell me it was funny I was able to make a booking after close time.
Like a fool, I rebooked again. Only to receive a cancellation email at midnight via email (right to disconnect who?!) saying they were “booked out” and that their system shouldn’t have let me book. Again, no apology.
Third time’s the charm? We went during the day before the AFL game thinking it would be quieter – and it was. We were the only ones there. And now I understand why.
The place is bizarre – strange sculptures and “art” that just made the whole atmosphere feel awkward. We ordered food thinking it would redeem the experience. Nope. The “Woodfired pizza” is literally frozen pizza from Coles. The chicken tenders? Processed kids’ nuggets. At a winery? Seriously?
The wine was okay, but at an average of $80 a bottle, it’s absolutely not worth it. The girl serving us was sweet, but her English made communication a bit difficult. Toilets are a trek from the cellar door and inconvenient. Also once food is out the staff disappear and we were wondering if they are watching from somewhere.
When we left a bus of 10 or so people come and I heard one say can’t wait for the pizza and wine. Poor guy.
For a weekend like Gather Round when the Barossa is buzzing, the fact this place was dead silent speaks volumes. Total...
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