Flaggerdoot — Restaurant in Melbourne

A disappointing start to our evening after our group of 12 were denied entry due to venue at capacity and being a seated cocktail lounge. We had arrived at 5pm to enjoy some pre-dinner drinks before our dinner booking at Doot Doot Doot. Venue appeared to be slowly thinning out as people were leaving. I had asked and reminded 3 staff to let us know when we could enter Flaggerdoot before dinner, but in the end we sat in the unprepared courtyard, outside in the bleachers feeling outcasted. During this time I also noticed couples allowed entry even though reception staff had told me they were currently setting up a space/seats for us. An hour later when we walked through the venue to head to dinner, it was so disappointing to see a large amount of empty seating at Flaggerdoot - we had been completely dismissed...

Unfortunately we had ubered there planning to have a night out with friends and walk in considering reservations were not available only to realise that they were closed, and had not advertised anywhere. I am rating service 5 stars as the person I was talking to was very polite and willing to help us out, however we remain disappointed that we attempted to call up with no answer, and had no way of being able to know that the venue was closed. Added issues with unable to acquire a rideshare or taxi for 30mins, unhappy here. Please give practical praise to all staff present for being super polite and making their best attempts to help us out in the ways they could despite us not being able to have...

We went to the bar after our dinner at doot door doot. Gotta say 10/10 for customer service,our bartenders were both named Ella. Ella 1 showed us her little cocktail book of recipes and was very chatty and friendly ( hands down the best hot chocolate she made for the sober driver ) Ella 2.0 also was very chatty and friendly and gave us great suggestions about what we could do in the area and showed us some very cool things they have behind the bar (ant alcohol) They topped it all off with a fistfight to see which Ella was the best ( just joking) Honestly if you go there get even one of the Ella's, you will be looked after and have a great...