Point of View Cafe — Restaurant in Melbourne

I ordered gnocchi for lunch today. lt came out looking like 5 dumpling Eske doughie things with some sauce and a couple of small pieces of roasted pumpkin and 2 green beans. The food was disgusting and I wasn’t able to eat it. I took the plate to the register and told them this is not gnocchi and it is disgusting. They got the chef to come out and he kept saying it is gnocchi. I explained to him what gnocchi is and how it is supposed to look and taste. Obviously it takes time to make gnocchi. This lazy talentless guy couldn’t bother himself to do it right and made that horrible food. What an absolute waste of time and money to go there. Please stay away...

Previously I used to come here with my kids after story time at the library as I can have a cuppa and breakkie while the kids play. My mum’s group used to love gathering here with the kids with their kid friendly area and kids toys. Now it’s just eerie. They’ve taken all the kids toys away and it’s not as inviting. I came a few times under new management, the coffee was burnt and way too hot and they are using the old price tags on food without telling you. You will only notice the price difference upon check out and when you ask why the price is higher, the cashier will tell you “oh those are the old prices”. It’s a joke really! I wouldn’t recommend...

Customer service isn't great. I had a table with a high chair where I placed my baby. I asked a staff member for another one. Just pointed to where they are. It seemed an effort for her to bring one over for me as I didn't want to leave my baby unattended. I had asked the kitchen to heat up some lunch for my baby, they took it and forgot about it. After waiting 10 minutes I had to go up. When I ordered wedges the staff member thought it an odd request to have cheese melted. We used to come here a lot with our mothers...