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Re’em Yarra Valley at Helen & Joey Estate - Restaurant, Hotel, Best Winery, Cellar Door — Restaurant in Melbourne

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Re’em Yarra Valley at Helen & Joey Estate - Restaurant, Hotel, Best Winery, Cellar Door
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Yarramunda BNB's
20 Spring Ln, Gruyere VIC 3770, Australia
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Re’em Yarra Valley at Helen & Joey Estate - Restaurant, Hotel, Best Winery, Cellar Door
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Re’em Yarra Valley at Helen & Joey Estate - Restaurant, Hotel, Best Winery, Cellar Door

12-14 Spring Ln, Gruyere VIC 3770, Australia
4.6(287)
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Phone
+61 1800 989 463
Website
helenandjoeyestate.com.au

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S CS C
I have done lots of research and I had high expectation when I booked an extra night of stay and dinner with pairing in Helen and Joey estate even I had hotel booked in Melbourne already . Room is spacious . Estate is gorgeous . Food quality is good , expect the pandan ice cream has drawer scent (?). Wine is not bad . However ! Staff really needs some training . The guy at reception is the only one that I was satisfied with . He was clear to the point , polite , efficient . When it came to the restaurant staff , it’s horrible !! 1) water is never re- filled . 2) my pairing with octopus never came until I asked and I sat there waiting for like ten minutes and staff just walked past / couldn’t see . Restaurant was 70 percent full at that moment so I did not blame much although that should not happen even it’s 100 percent full . 3) after I finished the main ( could not finish all because of the portion ), I put my knife and fork to the standard etiquette showing that I finished my course already . I was left idle for 37 minutes even though I spent the second half trying to find a staff . Yes, there was no staff walking around , and there were only three tables left . I took a photo of the sides at 20:21 to send to my husband showing the generous portion of food . I then spent less than 10 minutes to eat. And finally at 21:07 , I finally got someone’s attention to take away the plate . And because I came alone , I spent 37 minutes staring at my phone . Do you know how bad the feeling is ? I’m not asking for Michelin service . I’m asking for some attention to details and respect . I’m sure if I never tried hard to get a staff to come over , I will be sitting there waiting for my dessert to come endlessly for like an hour at least. And needless to say ,I had a hard time in finding someone to get my bill after dessert. And after finishing my dessert , I want to leave ASAP. Honestly, if you do not have enough staff, have better arrangement / management . And if it’s about staff training , please reinforce it . Why do they choose to arrange water glasses instead of paying attention to customers ? Why don’t they realise I have indicated I finish my dish already ? Why can no one realise my water glasses is empty? Before I came , I was having really high expectation , but I left with huge disappointment only . Not going to recommend to anyone . Photos with time attached .
Maitry SMaitry S
I had the pleasure of visiting this remarkable winery, and I must say, it was an unforgettable experience. From the moment I stepped onto the grounds, the stunning vineyards and charming architecture set the tone for what was to come. The wine tasting session was a true delight. Each pour was a testament to the winery's dedication to crafting exceptional wines. However, there was one particular wine that stood out – a vintage that could only be described as a masterpiece. Its aroma was intoxicating, and the first sip revealed a symphony of flavors that danced across my palate. The depth and complexity were truly extraordinary, leaving me utterly impressed. The staff's knowledge and passion for their craft were evident as they guided us through the tasting, offering insights into the winemaking process and the history of the vineyard. Their enthusiasm added an extra layer of enjoyment to the experience. The winery's picturesque setting, combined with the exceptional wine and attentive service, made for an unforgettable visit. I left with a newfound appreciation for the art of winemaking and a desire to share this hidden gem with fellow wine enthusiasts.
Emily MayEmily May
Five of us came to Helen & Joey on a Wednesday to experience the wine on offer. The second stop on our self-planned wine tour that day, we decided that Helen & Joey would be a nice destination, and we were pleased to discover that it was! Sitting outside in the sun and looking over the vineyard was a really lovely location, and the warm weather only boosted our experience. I want to also thank the lovely lady who not only served us a wide range of different wines, but she was also very friendly, bubbly and had many funny stories to share with us - so thank you very much for the drinks AND entertainment! The only criticism I can think of is that the outdoor table and chairs sit at a level where our knees wouldn’t fit under the table, so we had to sit back from the table otherwise our knees would knock the table. Yes, it is a very minor inconvenience, and it definitely did not impede in our ability to have fun and enjoy the drinks. Also, I must say that the unicorns are a great little addition to the winery. Thank you Helen & Joey, all staff, and everyone involved in the delivery of such fine wines!
See more posts
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Find your stay

Pet-friendly Hotels in Melbourne

Find a cozy hotel nearby and make it a full experience.

I have done lots of research and I had high expectation when I booked an extra night of stay and dinner with pairing in Helen and Joey estate even I had hotel booked in Melbourne already . Room is spacious . Estate is gorgeous . Food quality is good , expect the pandan ice cream has drawer scent (?). Wine is not bad . However ! Staff really needs some training . The guy at reception is the only one that I was satisfied with . He was clear to the point , polite , efficient . When it came to the restaurant staff , it’s horrible !! 1) water is never re- filled . 2) my pairing with octopus never came until I asked and I sat there waiting for like ten minutes and staff just walked past / couldn’t see . Restaurant was 70 percent full at that moment so I did not blame much although that should not happen even it’s 100 percent full . 3) after I finished the main ( could not finish all because of the portion ), I put my knife and fork to the standard etiquette showing that I finished my course already . I was left idle for 37 minutes even though I spent the second half trying to find a staff . Yes, there was no staff walking around , and there were only three tables left . I took a photo of the sides at 20:21 to send to my husband showing the generous portion of food . I then spent less than 10 minutes to eat. And finally at 21:07 , I finally got someone’s attention to take away the plate . And because I came alone , I spent 37 minutes staring at my phone . Do you know how bad the feeling is ? I’m not asking for Michelin service . I’m asking for some attention to details and respect . I’m sure if I never tried hard to get a staff to come over , I will be sitting there waiting for my dessert to come endlessly for like an hour at least. And needless to say ,I had a hard time in finding someone to get my bill after dessert. And after finishing my dessert , I want to leave ASAP. Honestly, if you do not have enough staff, have better arrangement / management . And if it’s about staff training , please reinforce it . Why do they choose to arrange water glasses instead of paying attention to customers ? Why don’t they realise I have indicated I finish my dish already ? Why can no one realise my water glasses is empty? Before I came , I was having really high expectation , but I left with huge disappointment only . Not going to recommend to anyone . Photos with time attached .
S C

S C

hotel
Find your stay

Affordable Hotels in Melbourne

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
I had the pleasure of visiting this remarkable winery, and I must say, it was an unforgettable experience. From the moment I stepped onto the grounds, the stunning vineyards and charming architecture set the tone for what was to come. The wine tasting session was a true delight. Each pour was a testament to the winery's dedication to crafting exceptional wines. However, there was one particular wine that stood out – a vintage that could only be described as a masterpiece. Its aroma was intoxicating, and the first sip revealed a symphony of flavors that danced across my palate. The depth and complexity were truly extraordinary, leaving me utterly impressed. The staff's knowledge and passion for their craft were evident as they guided us through the tasting, offering insights into the winemaking process and the history of the vineyard. Their enthusiasm added an extra layer of enjoyment to the experience. The winery's picturesque setting, combined with the exceptional wine and attentive service, made for an unforgettable visit. I left with a newfound appreciation for the art of winemaking and a desire to share this hidden gem with fellow wine enthusiasts.
Maitry S

Maitry S

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Melbourne

Find a cozy hotel nearby and make it a full experience.

Five of us came to Helen & Joey on a Wednesday to experience the wine on offer. The second stop on our self-planned wine tour that day, we decided that Helen & Joey would be a nice destination, and we were pleased to discover that it was! Sitting outside in the sun and looking over the vineyard was a really lovely location, and the warm weather only boosted our experience. I want to also thank the lovely lady who not only served us a wide range of different wines, but she was also very friendly, bubbly and had many funny stories to share with us - so thank you very much for the drinks AND entertainment! The only criticism I can think of is that the outdoor table and chairs sit at a level where our knees wouldn’t fit under the table, so we had to sit back from the table otherwise our knees would knock the table. Yes, it is a very minor inconvenience, and it definitely did not impede in our ability to have fun and enjoy the drinks. Also, I must say that the unicorns are a great little addition to the winery. Thank you Helen & Joey, all staff, and everyone involved in the delivery of such fine wines!
Emily May

Emily May

See more posts
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Reviews of Re’em Yarra Valley at Helen & Joey Estate - Restaurant, Hotel, Best Winery, Cellar Door

4.6
(287)
avatar
5.0
43w

As a man of refined intellect, I approach all things with the methodical rigor of a physicist conducting an experiment. I am not one to be easily impressed by the mere appearance or reputation of an establishment. I demand precision, balance, and consistency.

First, let us discuss the setting. It is said that the environment in which one experiences an event can profoundly influence the sensory outcomes. In this case, I can confidently assert that the location is nothing short of perfect. The winery is situated in what can only be described as the ideal picnic spot, a place where the natural beauty of the land is so harmonious with the surroundings that it feels as if the laws of physics have conspired to create an idyllic setting. The vineyards stretch out in all directions, kissed by the sun and enveloped in the type of tranquility that allows one to reflect, to relax, and, most importantly, to savor. The view itself is enough to alter one's perception of reality—suddenly, my own minor annoyances seemed insignificant, a mere side note in the grander scheme of the universe. Truly, this is the kind of location that makes you wonder if the universe itself has a vested interest in your enjoyment.

I sampled five wines during my visit: two whites, three reds, and a final, sweet offering. And allow me to state, unequivocally, that each of these wines was a triumph of precision and artistry.

Let us begin with the whites. Both were superbly crafted, each one showcasing the unique characteristics of the grape from which it was born. The first white was crisp and refreshing, with the acidity perfectly balanced by subtle citrus notes that danced upon the palate like the calculated spin of a perfectly thrown frisbee. It was a wine that invited you to sip slowly, savoring each drop, while simultaneously encouraging further exploration. The second white, while similar in its refreshing quality, offered a complexity that transformed it from a mere beverage into an experience. The layers of flavor unfurled in a manner reminiscent of the way a well-constructed scientific theory reveals itself—gradually, with intrigue, and always with a sense of fulfillment upon discovery.

Moving on to the reds. If I may be so bold, these reds could only be described as the wine equivalent of Einstein’s Theory of Relativity—complex, full-bodied, and utterly captivating. The first red was bold, its tannins sturdy and unwavering, yet not overpowering. It was a wine that demanded your attention, and rightly so. It was the kind of wine that one might analyze for hours, dissecting the nuanced flavors of dark fruit and oak, all while marveling at the way each sip seemed to evolve as it lingered on the tongue. The second red was a delightful paradox, offering both power and elegance in equal measure. It was an embodiment of the notion that the whole can indeed be greater than the sum of its parts, with each element working together in perfect harmony. The third red, though similar to its predecessors, possessed a certain je ne sais quoi—a quality that I am hesitant to define, lest I risk overcomplicating the issue. Suffice it to say, it was the kind of wine that made me wish I were a trained sommelier, equipped with the vocabulary to adequately describe its splendor.

To those who have not yet tasted such wines, I offer this advice: do so. Do so without hesitation, without doubt, and without fear. These wines are a perfect introduction to the world of fine viniculture, and those who claim not to be wine drinkers may well find themselves converted after a mere sip. And to the seasoned wine enthusiasts—those who claim to have experienced it all—I would venture to say that even you will find something here to marvel at, something that challenges your understanding of what wine can be.

Five stars. And may I add,...

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avatar
5.0
2y

My partner and I have been visiting Helen & Joey Estate for several years now, and each visit has been a beautiful journey into the world of exquisite wines and warm hospitality. This winery has become more than just a place to enjoy a glass of wine; it has become our favourite winery where we have created many lasting memories.

From the very first visit, we've had the opportunity to taste a wide range of their wines, and it's safe to say that we have fallen in love with every single one of them. The craftsmanship and dedication that go into each bottle are genuinely remarkable. The owner, Helen and Joey, and the entire team consistently go the extra mile to ensure that every one of our visiting experiences is nothing short of exceptional. Their passion for wine and commitment to customer satisfaction shines through in every interaction.

We want to give a special shout-out to Jordi, whose enthusiasm and knowledge have added an extra layer of enjoyment to our visits. His personalised recommendations and warm hospitality have made each tasting session memorable, and we genuinely appreciate the effort he put into making us feel welcome.

Each event, from the wine tastings to the special events like the twilight and winter sessions, have been a standout experience. The highlight of these experiences was undoubtedly the "2021/2022 Adopt a Vine" wine-making workshop. This workshop offered a unique and hands-on opportunity to engage with the wine-making process and a chance to meet the entire team, including those who typically work behind the scenes. The whole team is so passionate about what they do; their kindness and openness made the experience extraordinarily special.

Yesterday, we had the pleasure of attending the opening day of their new hotel and restaurant, "Re 'em Yarra Valley", and we must say, it exceeded all expectations. The beautiful and thoughtfully designed venue provides a perfect setting for enjoying their exceptional wines. The food at the restaurant was a culinary delight, showcasing a perfect marriage of flavours that complemented the wines superbly.

For us, it's not just a winery; it's a destination where passion meets perfection, creating an unparalleled experience for wine enthusiasts. We wholeheartedly recommend Helen & Joey Estate and Re 'em Yarra Valley to anyone seeking a blend of exceptional wines, warm hospitality, and unforgettable memories. Cheers to Helen & Joey Estate and Re 'em Yarra Valley for consistently setting...

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avatar
2.0
1y

I have done lots of research and I had high expectation when I booked an extra night of stay and dinner with pairing in Helen and Joey estate even I had hotel booked in Melbourne already .

Room is spacious . Estate is gorgeous . Food quality is good , expect the pandan ice cream has drawer scent (?). Wine is not bad .

However ! Staff really needs some training . The guy at reception is the only one that I was satisfied with . He was clear to the point , polite , efficient . When it came to the restaurant staff , it’s horrible !!

  1. water is never re- filled .

  2. my pairing with octopus never came until I asked and I sat there waiting for like ten minutes and staff just walked past / couldn’t see . Restaurant was 70 percent full at that moment so I did not blame much although that should not happen even it’s 100 percent full .

  3. after I finished the main ( could not finish all because of the portion ), I put my knife and fork to the standard etiquette showing that I finished my course already . I was left idle for 37 minutes even though I spent the second half trying to find a staff . Yes, there was no staff walking around , and there were only three tables left . I took a photo of the sides at 20:21 to send to my husband showing the generous portion of food . I then spent less than 10 minutes to eat. And finally at 21:07 , I finally got someone’s attention to take away the plate . And because I came alone , I spent 37 minutes staring at my phone . Do you know how bad the feeling is ?

I’m not asking for Michelin service . I’m asking for some attention to details and respect . I’m sure if I never tried hard to get a staff to come over , I will be sitting there waiting for my dessert to come endlessly for like an hour at least. And needless to say ,I had a hard time in finding someone to get my bill after dessert. And after finishing my dessert , I want to leave ASAP.

Honestly, if you do not have enough staff, have better arrangement / management .

And if it’s about staff training , please reinforce it . Why do they choose to arrange water glasses instead of paying attention to customers ? Why don’t they realise I have indicated I finish my dish already ? Why can no one realise my water glasses is empty?

Before I came , I was having really high expectation , but I left with huge disappointment only . Not going to recommend to anyone .

Photos with...

   Read more
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