I entered Mega Pizza expecting to grab a quick feed. I left a changed person.
The moment I walked in, the doors automatically opened, not because theyâre automatic, but because they respected me. All the staff turned to me and bowed in respect. "Whats going on? Am I the pizza messiah?" I think to myself.
I walked up to the counter as was greeted by some ginger haired boy, I think his name was Matthew... or Ed Sheeran, I couldn't tell. Anyway, he said to me that he knew exactly what a wanted, I said "Oh yeah prove it." Before my very own eyes the receipt printed and there, he showed me on the receipt exactly what I wanted. My mind was blown. But I havenât even got my phone out to pay and this pizza maker Maya has already finished making my pizza and as she placed it into the oven she looked over to me and gave the most intense, knowing nod, like sheâd just unlocked the secret recipe of the universe and was silently daring me to handle the Inferno Chicken Nacho with the respect it deserves. I eventually paid for my Inferno Chicken Nacho and went to go sit outside waiting.
While I was waiting, the Manager named Chloe appeared like a guardian angel armed with a pizza cutter. She came up to me and said, âIâm gonna cut this pizza so perfectly, itâll make your ancestors weep with pride.â She walked back inside waiting for my pizza to come out of the oven that was built in tilted towers from the OG Fortnite map. As I was waiting outside a handsome young man named Jack Bowie ran out of the store with 6 delivery bags, I said to him âAre you really gonna deliver them all in time?â And he said, âDonât you worry kid, Iâll be quick. I saw him get in his car and drive off. I felt really bad, then all of a sudden, I saw him walk back into the store. âOMG DID YOU REALLY DELIVER THEM THAT FAST?â I say. He just gave me a smile and then he nodded.
While I was still waiting, I looked into the store window, and I saw Chloe. She grabbed the pizza cutter like it was a Netherite sword. With smooth, confident strokes, she sliced the Inferno Chicken Nacho into perfect, even pieces. The cheese stretched and glistened with every cut, like molten gold. She lifted the cutter and said, âA pizza sliced right is a pizza treated with respect.â She then walked outside to where I was sitting. She walked out and placed my pizza right in front of me. She leaned in and whispered, âThis pizza will change everything you thought you knew about food.â At that moment, the sun peeked out from behind the clouds just to spotlight my Inferno Chicken Nacho. The pizza glowed a golden glow. Everyone in the store watched as I took my first bite. Instantly I felt my taste buds start breakdancing. The sauce was so spicy my mouth reenacted the scene where Lord Shen shoots his fireworks directly at Po. The nachos were perfectly crispy, like theyâd been personally trained by a corn chip champion. Oh, and the cheese? Let's just say the moon looked jealous. A single tear rolled down my cheek... then another down my leg. Mr Mozzarella just blew up, A nearby baby said âDaddyâ for the first time. Some guy won the lottery, and Iâm pretty sure a man in the corner ascended to another dimension.
Halfway through, a random woof woof dog appeared and stared at me like I was the chosen one. It then stood up on its back legs and spoke. âMany chase the topping... but only the worthy understand the balance of base, bite, and bliss. It then nodded and moonwalked into the bushes.
Every worker there ran out and clapped and cheered. Chloe settled them down and bowed to me, followed by everyone else.
âThe true Mega⌠was inside you all along.â - Chloe the awesomest manager ever.
7 out of 5 stars. Will return. Might propose to the Inferno...
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We got served the MOST horrific pepperoni pizza I have ever seen.
It had a layer of oil thicker than the pizza base itself and cremated pepperoni.
I saw it come out of the oven and I was genuinely shocked at the quality as I have been buying from mega pizza for what feels like decades (Bazza mate).
I commented on the quality of the pizza to the children working (around 8 children) and because I had two small children with me and they were hungry, I quickly paid but felt so dissatisfied that two pizzas for $50 were going to leave us feeling sick instead of full.
I never ever ask for refunds. Ever. Today I did.
I quickly walked back into the shop and apologised for asking for a refund but just said myself and my 15 month old and 8 year old will not actually be able to physically eat this. May I have my money back.
All of a sudden, I had the entire pizza shop of children surround me and my two kids defending their pizza and saying there was nothing wrong with it.
They were genuinely defensive, rude and I felt sick in my stomach at how awkward all of a sudden this interaction became. It was all of a sudden a stand off confrontation between me and a store full of angry kids.
I did ask to speak to an adult to avoid further defensive behaviour from these children.
The 'manager' Cassie was called and one young girl proceeded to walk out of the shop glaring at me while then proceeding to take about 5 - 10 mins of trying to convince her manager to not give me a refund.
As I have worked in public service sector for nearly two decades, I thought I may ask to speak with the 'manager' to explain the situation. Unfortunately I was met with much the same defensiveness and kept trying to tell me I was wrong about the quality of pizzas.
Eventually i had to beg to get my $50 back. I am grateful that eventually the adult running this strange gig decided to refund my money.
I will leave a picture of the pizza here for review purpose.
I recommend the manager consider a customer service training course for the children that she decides to employ.
After so many years of buying mega pizza we will not be...
   Read moreI've ordered this pizza about 6 times in 2 weeks and have not been disappointed, the taste is phenomenal every time. I am officially addicted. Is this the best pizza place in all of Northern NSW? Quite likely! Toppings and taste: A very generous amount of delicious melted and stringy mozzarella cheese, amazing flavor of crispy crust and pizza sauce is well spiced and very flavorful, everything is baked to perfection and taste is sensational. The vegies and toppings are fresh and taste great, the olives are not too salty or overpowering like other places, the tomatoes are fresh and juicy. The perfect balance of crispiness, sweet, salty, spices and delicious melted mozzarella is astounding every time, and I end up eating everything before I get home. It's also a good large-sized pizza.
Staff are always polite and welcoming. Google is asking me to rate the atmosphere/space which is nothing amazing since it's only takeaway, no dine-in tables. But it's well lit, very clean, lot's of staff so you never wait long to be served. I have been here during different hours and I have never waited longer than 10-12 minutes for pizza to be cooked. Price is a bit steep, but justifiable considering the quality they make.
I hope this business stays open for many years to come, as I don't know if I will ever find any other pizza place as good as this, after trying 30 or more in the last 8 years in this region. Well done guys, please keep making it this good and...
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