The Hen and Bow Espresso Bar — Restaurant in New South Wales

Came here the other morning for a coffee with a friend after a nice morning walk. Place seemed reasonably busy but was able to order straight away. Decent prices and coffee was good! Unfortunately the staff were really rude. It was my first time coming here and don’t think I will be back anytime soon, I felt rushed while ordering even though there was no one behind me waiting to order and the young girl who was taking our order kept laughing to her co workers. We waited outside for our coffee and my friend got hers first, the barista who an older guy was holding another coffee in his hand which I assumed could’ve been ours aswell but he left it on top of the coffee machine. We never said anything towards him but we’re looking at what he was doing to see if it was our drink or not. He obviously noticed and told us to calm down and relax in such an abrupt rude tone. This took me back as you would think he would want to make a positive impact on the customers so they can return and have a good experience at the coffee shop. He must have been stressed as he could’ve been busy?? Either way his attitude needs to be fixed. We left and said thank you for our coffee then I heard him talk badly about us to himself when we were walking...

My sister and I ordered a simple iced coffee and an iced latte with a ham and cheese croissant in 2 seperate orders. Granted we sat at the furthest away table because we had a pram and didn’t want to get in the way of other customers but we’re still within ear shot and could hear other names but we couldn’t hear our names be called so missed our pickup, then when we checked, we were told our names had been called twice and then our order was left on the counter. The iced coffee was an iced latte and the skinny iced latte had used full cream milk, not good for a lactose sensitive person. So the two different drinks were the same. And the croissant was cold because it wasn’t left under a warmer of any sort. If it was warm, it would’ve...

If I could give it 0 I would, staff are so beyond rude you don't even get greeted they just stand at the register looking inconvenienced that you are there to order the only words spoken by them is when they have to ask for a name for the coffee. It isn't a one off experience it's their normal, and I will not be back, staff need to either be trained on how to have basic human friendly interaction or find a job in a non customer focused role. I have never seen a cafe so poorly staffed by people that don't want anything to do with...