The Valley Brewhouse — Restaurant in Nulkaba

While the grounds are lovely and the rooms are very nice from the outside and very large inside they are really in need of renovations and some updated furniture. The walls badly need a paint and the furniture is very old and worn. The table in our unit was glass topped and not very clean. It wobbled on its legs so much it was hard to sit at. There is a lovely pub at the front of the location but unfortunately it was not open on the nights we stayed except for one (even though when we rang them prior to arriving they said they would be) and there is no other place to eat at unless you want to drive to them so we had to improvise. We tried to use the oven and cooktop but they are so old that it was very difficult to heat anything up. I really thought that places would have used the long lock down we have just come out of to make sure everything would be sparkling clean and everything in working order. The dust on the lamps and lamp bulbs was an inch thick. Surely these accommodation places should be making sure everything has been cleaned for people to stay especially because of Covid. I had to wipe everything down with disinfectant wipes just to make sure. Don't rely on the reception area being open as it is closed most of the time. I rang to confirm my booking and had to leave a message but I am still waiting on the phone call back and we have been home for 4 days now. It is very disappointing as we were really looking forward to getting away for a few days after being in lock down for so long. The area is lovely to go for a visit though I just probably wouldn't...

We were incredibly disappointed with the level of cleanliness at this "resort". Our checkin/arrival was late in the afternoon/early evening. When we entered the room where we were greeted by a used disposable ravour in the bathroom bin, dead bugs in the bath itself, and cobwebs and dust in the kitchen, bathroom and bedroom. The room did not at all feel or smell fresh or clean like you would expect. Due to dim lighting, it was not until the morning that we saw the DIRT, and by dirt I mean built up dirt on the window sills, more dead bugs, and mould on the inside of the big light filled bedroom glass window (not somewhere mould grows overnight) and the filth of food/fat and spills down the kitchen cupboards. We ventured outside and headed for the pool, which would be better described as a duck pond. It was also filthy and green, and not somewhere i would swim or expect anyone else would want to either (unless you were a duck or frog). There was alot of animal droppings both in and surrounding the pool and it appeared to have been that way for sometime. There was no sincerity behind the reluctant apology but to be honest i felt as though complaints from unhappy guests was a common thing, i do know we were not the only unhappy guests at this time. The only positive experience we had was breakfast in the restaurant. Unfortunately we will not return, nor would we recommend to anyone...

I read all the reviews...and I am wondering if it is the same place that we are all staying. Yes the staff are friendly.....yes there is a swimming pool, tennis court and a spa....but that's where the similarity ends! Our rooms whilst comfortable, have no fly screens on ANY windows. The light fittings have not been cleaned out since the last millennium and have a deep accumulation of bugs. The bathroom slider door was dirty, but wasn't noticeable till you closed the door, which is what one does when using the bathroom. My husband dropped some cream on the bathroom floor and when I cleaned it up I noticed and clean patch where I had wiped, so the bathroom floor hadn't been cleaned properly either. The front door of our unit won't close unless you lock it and there is a terrible draft that comes in from under the door. We have a party of 30 staying at the "Resort", two of them had no hot water for two nights running, and were told to shower in the amenities block, till the problem was fixed. The food in the restaurant are large servings, but no cooked breakfast in the morning, even though this is what we were told we could have. One night I asked for pizza and asked if the capsicum could be left off, I was told that all the food is pre made so it's not possible. Hotel/Motel it may be....but it is definitely...