Yeah cool pub and all but rude arrogant so called service from the owner/manager.
I'm coeliac and decided to order a gluten free pizza. He knew all the details and I'd asked all the questions about the sauces, toppings, way it was cooked etc yes it's all gluten free. So I ordered it and as usual there was the extra surcharge for having gluten free base so I paid for that and he was assuring me it would be gluten free and he has a regular come in and order gf pizza and they've never got sick.
Pizza came out the wife is just as blunt as the manager. Tried to ask her if was definitely gf she just goes here you go and walks off.
We left and he said I hope everything is all ok and I said well I guess it's gluten free she didn't say. Yes it is I already told you that he said. It appears they don't like being asked questions. Well it wasn't. Got home later and turned violently ill. Felt so sick I started throwing up and passing out. This happened multiple times my partner ended up taking me to the hospital. It was the worst attack I've had. At one point I stopped breathing when I passed out and took a while to come to.
He called the pub the next day to talk to the owner. He was talked down to, spoken over and cut off. He still pleaded he thought it was gf and there was no apology or offer of money back nothing.
Don't waste your money or time here especially if you are gluten free! It's disappointing when you pay all this money for food plus the extra fee, put trust in people to do the right thing and then end up throwing it all up and ruin the hard work over the years of being on a strict gf diet, cooking for yourself, never eating out and the one time you do you regret it. I didn't choose to have this autoimmune disorder but businesses could at least take...
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