Update: A few days have passed, and thinking about this matter still makes me feel very aggrieved. Except for the first time when we placed the order, the girl waitress was polite. Later, when more customers came and they got busy, the two lady waitress almost had cranky faces.
We waited for 45mins, they serve the food to other three or four customers and they ordered after us!??
We asked twice very polite.
But the two lady waitress ignored us. They didn't say "sorry" or smile!!??
Kitchen being busy isn't the reason for the Orders are not placed in sequence.
Later, when we went into the store and asked the owner if we could return the goods, we didn't touch food at once because we had waited for too long and were feel uncomfortable with the service attitude.
The boss said "sorry" but asked us to leave the store. That attitude was simply suffocating.
And we found that there was only this one store nearby and if we didn't eat there, we wouldn't have anything else to eat. So they dared to treat us in such a way. Our friends also asked us not to talk to the store manager anymore because we are foreigners.
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Mismanaged. Skipped Despite Ordering First. Terrible Attitude. It's really disappointing and unbalanced. I used to work in coffee shops and hotel restaurants, and the managers always required us to serve meals to customers in order.
I was one of the FIRST to order (fries, fried fish, fish burger). Told 20 mins. Then I waited 50mins I watched THREE groups who arrived AFTER me(ordering similar meals) get served COMPLETELY
No explanation or apology offered.Totally ignored. When I asked, staff was cold, dismissive, and showed no...
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