Palms Restaurant @ Sarina Beach — Restaurant in Queensland

If you want to wait 2 hours for a simple one course meal order for three persons at a pre-booked table for fish & chips with minor salad - Then the Palms Restaurant at Sarina Beach is for you! If you want to see people who arrived after you, get their meals before you - Then the Palms Restaurant at Sarina Beach is for you! If you want the drinks bar service to be inexperienced kids fumbling to serve a queue of patrons - Then the Palms Restaurant at Sarina Beach is for you! If you want terrible inappropriate recorded background loud music without any live musicians in attendance - Then the Palms Restaurant at Sarina Beach is for you! If you want to chase away the flies from your food - Then the Palms Restaurant at Sarina Beach is for you! If you want to experience the results of woefully money-hungry management who overbook the place such that the untrained staff cannot cope - Then the Palms Restaurant at Sarina Beach is for you! If you want your special occasion luncheon for the family Mother's Day ruined - Then the Palms Restaurant at Sarina Beach is for you! If you want to see your fellow victims giving up and demanding their meals as takeaways because you pay their high prices up front at arrival with no refunds (and not after your meal like normal well managed restaurants) - Then the Palms Restaurant at Sarina Beach is for...

Called on Saturday & booked a room for 2 days, a few weeks away, was told, yep no worries, I can reserve that room & I would be called back shortly. 2 days later, no call returned, so I called, only to be told yeah, no, sorry we're fully booked now.. I said pardon, I booked the other day, it was available? "Well we are now"

They knew my name & said oh yeah sorry about that, but we're booked for those dates now. All this after giving this place another chance from waiting over 3 months to fix up some bad oysters on our previous stay.

No wonder you's too the review section off of the page.

Won't be returning & definitely could never recommending to anyone.

Very poor customer service for a local business. What a shame, we try to support other local businesses & get treated like that.

It is a beautiful location, such a shame about the...

I didn’t have my camera/phone when I came here, but these are my observations. I have the creamy prawn pasta. It was tasty, and included eight, fresh large prawns. Also had the house made spring roles. They were very good. Would order both again. Other meals on our table included the Pork Belly, was cooked really well! Steak, chips and and veg, was nice but the steak a tad over cooked. The other was the ‘new improved’ Chicken Parmy, with chips and salad. Also really enjoyed. It has recently been renovated. It has a good vibe. The out door seating allows a good vista of the ocean. I had been here two days previously and had coffee and cake. 7.5/10 for both. The service was ok, maybe some more training needed for the younger staff. The speed of prep and delivery was good. Overall a good experience given the...