Boiler House Restaurant at The Hydro Majestic — Restaurant in Sydney

Not sure why this is a 4.2 star restaurant because it was a struggle to give it 2 stars. The main purpose of a restaurant is to serve good food not rely on the views to win people over. We decided to visit Boiler House for a nice day trip out towards the Blue Mountains and I struggled trying to get through my meal. I ordered the Beetroot cured salmon carpaccio, Morten Bay bug linguine and sides of broccoli, the salad and potatoes and everything except broccoli tasted old like it was prepared ages ago and just reheated. The linguine was mushy which sat on top of an empty shell of a Morten bay bug, not sure why the pasta was on top of the bug it's not like I can eat the shell, the potatoes were cold, I mean reheated (not freshly made) and left to the side to cool down cold, the salmon was just packet brought salmon dipped in Beetroot juice with a side of salad and these enormous capers that look like big green olives, not sure what they used for the dressing on the salad but I avoided it because I just couldn't stomach anymore. I didn't bother with the dessert but my companions did and again struggled to get through their tiramisu that looked like it was sliced days ago and kept in the freezer. Oh this is how crazy stingy this place is, I ordered tea just so that I can have something to drink while my companions ate their dessert and as they brought me the pot with milk I turned and asked for some sugar. The waitstaff left and came back with a single sachet. By that point I was done. At Boiler House you are paying for the views of the valley. Drinks are served in plastic cups, the tables are wobbly and the food is gross. Also, I'm not sure if it's because of the hard concrete floor or the blacken bare walls but the acoustics of the place was crazy amplified, I could easily hear the chatter of the tables around me and that I had to raise my voice just to be heard. In summary don't bother with Boiler House, you can see the views yourself without needing to eat there, there is public parking available and some picnic around. Pack your own lunch and enjoy, don't waste your money on...

Quite rude experience with the waitstaff. Some of us werent particularly hungry and were going to order an entree and sides to share, however our waitress demanded that we MUST order a main dish each. Made myself and my family feel very uncomfortable.

Food was quite bland. And overpriced. I ordered the lamb shank with mash, it was stone cold (I think the dish was sitting under a bain-marie for a while) and not much meat. I left still quite hungry. Our waitress did ask "how is everything" but considering the initial exchange I just did not feel comfortable saying anything more to her to be frank.

I approached the manager on duty as we were leaving about the unwritten rule of patrons who MUST order a main each, considering I saw 2 patrons at a table share a pizza. The manager was quite rude and defensive about it, saying pizza is a shared dish, so an exception (???). I worked it out that my family and I spent about $70-75pp ($295 in total). The table of 2 sharing the pizza near us spent about $30-35 pp. So found it interesting that considering we spent quite a lot of money that we had to be so rudely scolded of what we can and can't order from the menu. It was my brothers birthday, we had every intention of spending perhaps another $100 more on desserts and coffee but we could not get out of there fast enough. This experience really spoiled the day. Lucky we found a charming Cafe in Katoomba to salvage the day.

Also, prior to our lunch we tried to book a table and were told "it depends on availability". The person on the other end of the phone just kept repeating this. Moreorless refusing to take a booking from us. It was interesting to see multiple reserved tables when we turned...

We went there for lunch. I ordered the vegetarian pizza. I found out once it arrived that they don't put a tomato based sauce on the vegetarian pizza just the vegetables covered in cheese. In fact they don't use any type of proper pizza sauce on any of their pizzas, they simply use passata which is way too watery and bland to be used as a pizza base. Also the vegetarian pizza was covered with fresh zuccini and eggplant as the main vegetables. Normally these type of watery vegetables are baked before being used on a pizza so they dry out and caramelise a little, however this was not the case. On arrival my pizza had so much water running off it that it flooded the table around the wooden board it arrived on! Completely inedible, soggy, sloppy and bland, could only be eaten with a knife and fork. I ate one piece and felt ill. Don't go here for the pizza, Domino's is better!!! Husband ordered the fish and chips which was basically small pieces of fish wrapped in great goppings of batter. Chips were ok. The service was ok, the staff are lovely. The ambiance of the place feels nothing like the Hydro so don't go here expecting anything other than naked tables, plastic chairs and a very overpriced menu. There is no charm, no feeling of history and very little to offer to account for the huge prices they are asking for bad food. I am a local and I must say that it is one of the worst places I've eaten up here. Totally 100% aimed at grabbing the tourist dollar and shouldn't be calling itself a restaurant, it is at best a...