Hungry Jack's Burgers Milperra — Restaurant in Sydney

Saturday 21st October 2023. This is my FIRST TIME BEING BACK IN YEARS (SINCE 2013 TO BE EXACT, NO JOKE. I WENT TO DIFFERENT STORES AND JUST NEVER BEEN TO THIS ONE SINCE MY LAST COMPLAINT BACK IN THE YEAR SHOWN).

JUDGING BY THE REVIEWS BY CUSTOMERS, WOW....NOT A SINGLE REPLY FROM THE MANAGEMENT. JUST TELLS YOU ALL HOW ARROGANT AND IGNORANT THEY ARE. THEY SIMPLY DONT CARE. ALOT LESS THAN ZERO STARS TO THIS PLACE IF I COULD!!!

it doesnt surprise me how quiet they are, just like the KFC next door.

food hadn't improved service hasn't improved atmosphere is same as before.

So disappointing that I can't believe I paid $62+ for my meal....the only good thing about this was the chips. But abit too salty. Saltier than usual. The staffs there SERIOUSLY needs to learn how to keep the consistency with portions and ingredients on each meal, and their customer service MUST improve.... Just as disappointed as the KFC next door, being one of the WORST KFC in the area.... If they can't keep this up with improvement, SHUT THE PLACE DOWN. the staffs working there simply doesn't show they care what they do. I sent another complaint to the KFC next door too. And it's not my first time. These two stores I've been back from time to time checking to see if they had improved, and THIS IS COMING FROM A RESTAURANT CHEF, I am seriously disappointed to have wasted my money on food like this garbage.

Couldn't even eat the burgers Ate few chips due to the saltiness Poured out my hot coffee because it just didn't taste like coffee. And through the drive through window, I can see customers waiting and rolling their eyes and sighing in disappointment WHILE THEY WAIT. And staffs being on their phones can worry about their phones later. UNLESS ITS A CONTINUOUS CALL BECAUSE OF EMERGENCY. other things like texting or being on social network, is just unacceptable.

WORK COMES FIRST. YOUR SOCIAL LIFE CAN BE LATER.

THIS HJ SERIOUSLY NEEDS TO BE SHUT DOWN IF IT CANNOT IMPROVE.

VERY DISAPPOINTING FOR A FAST FOOD OUTLET.

I CANNOT TRUST GOING BACK TO THAT PLACE ANYMORE. WISH YOU LUCK WITH FUTURE CUSTOMER COMPLAINTS. 🤬

Bloody waste of money!!

PS. I HAD BETTER POPCORN CHICKENS AT OTHER HJ OUTLETS, FULL...

Waited 25 minutes for my order. 3x kids meals (nuggets) 1x angry whopper 1x regular whopper 1x bacon deluxe 6x tenders 1x large onion rings 1x cheeseburger

We didn’t mind waiting at the time, because we knew the order would be fresh.

The order was not fresh. In fact, every burger was cold and stale. The mayo tasted so eggy. It was so gross. Didn’t even bother opening the cheeseburger. We just threw all the burgers.

The fries were cold and you could tell they were dropped in the fryer repeatedly.

The tenders were hard and dry.

The onion rings were half full and also were fried repeatedly

The drinks were half full with melted ice.

The nuggets were okay. They weren’t hot, but they weren’t stale either. The kiddos enjoyed them.

The only highlight of this experience was the bubblegum ice cream.

What I couldn’t understand was this location was actually busy at the time, so you’d assume the food wouldn’t be sitting there, that it would be fresh. But to our surprise it was awful.

Worst hungry jacks location. Definitely will not be back. $50+ order went...

Worst Hungry Jacks I have ever ordered in my life!

Went to order brunch the other day, 1 small family bundle and 1 large onion rings. They completely forgot my onion rings. Stood at the counter for 10 minutes with staffs pretended to be too busy to talk to me. Finally got a hold to a girl (white tall girl, blond hair), told her they forgot my onion rings, she said she will go and get it for me but she really just walked off and did other stuffs. Stood there for another 10 minutes and talked to another girl (Asian), she finally acknowledged what I said and went into the freezer and cooked it for me. Took another 5 mins to get the rings to me.

Initially was thinking of getting the food and go home to eat, but because it took so long, we ended up finished eating at the restaurant before getting my onion rings.

White tall girl, blond hair doesn't give a damn about customers and your customer service skill disgust me. To owner, if your staff just stands there and look pretty and doesn't give a damn about the customers, sack them so they can pursue their...