Intending to stop here on my weekly trip up from the South having seen a great giant roadside ad a good 20 plus K,s away from the site. Next signage is small and easily missed when travelling at speed only to pass it and not see the turn , overshot it again but turned around to realise the turn in is before the sign. On wanting to advise them sign should logically be before said turnoff I was confronted with an icy small or large and could see that they have been told this before. So my guess is it's an fu to tourists we only want locals here. How was the coffee, can't say did not deserve my biz. Ok 3 months down the track and put in a situation that had me forced into this establishment again . I entered warily but was greeted warmly and reciprocated. Service on this occassion was prompt , polite and the coffee amazing. So reading across the reviews I see they match the customers energy, maybe if all service industries did that then manners would be common place again. Thanks for teaching me a...
Read moreDropping in for the first time to check it out and grab a coffee I was shocked and appalled by the service, demeanour and language of the two staff.
The older dark hair lady who I assume is the owner or manager was downright rude and sarcastic when ordering coffee. She openly swore about our group and acted like we were a complete inconvenience to her day.
I can understand hospitality can be rough and people have hard days, but this behaviour is completely unacceptable and destroys even the best business in the long run.
Super disappointing as I travel to Hobart regularly and it seemed like a nice place to stop. It was a horrible experience and I wish for the sake of the business and other customers that this is rectified. I hope to be able to stop in again for a coffee with a professional and...
Read moreI just want to make clear the coffee is very good here. The food looks amazing too, with what we had being quite yummy.
However, neither my partner or I can recommend stopping. We ordered our coffee and cookies, without much issue until we were asked about sugars by the person serving us. We declined sugar and proceeded to be interrupted by the other lady working there, lecturing us about manners and not saying "no thankyou" - despite my partner being in the middle of doing so! She continued to make comments following that, treating us like children. My partner is a very, very polite person, saying please and thankyou anytime we order something. Both of us were taken very aback by this lady's rudeness and lack of kindness.
Thanks for the nice coffee but we will not...
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