Baringo Food & Wine Co. CAFE - I visited here with my 4 month old baby and 2 year old son. We patiently waited in line to order, where I was holding my baby in one arm and the hand of my toddler in the other. Upon payment, I asked the staff member (who happens to be the manager) if she could bring me our some tap water. She stated âitâs thereâ and pointed to the bench with bottles and glasses on. I said âI have my hands full, could you bring it out for me pleaseâ. Reluctantly, her colleague dumped the water bottle and glasses on the table where we were sitting outside. I then asked this staff member if she could bring me a high chair, to which she rolled her eyes. When she returned with the high chair, almost throwing it to the ground, I asked âis it too much trouble for you to help me with thisâ and she said âweâre busyâ. I replied, âtoo busy to bring me a high chair for my childâ, to which she stated âI come here to workâ!!!! Curious, I then asked âis bringing a high chair not part of your jobâ and, ASTONISHINGLY, she replied âthatâs a mothers jobâ!!!!! đĄđĄđĄđĄ Seriously, this is such a disgusting and rude attitude towards people visiting with children. They were happy to take my money, yet not assist with providing a safe seat for my child to eat his food in. Had I not already paid, and my toddler not needed to eat, I would have left the venue. We were clearly not welcome there. Other patrons witnessed this and their jaws dropped, as did mine, at the final statement from this staff member.
Such a shame that a local community cafe cannot be more accommodating to families.
Seemingly, the woman who had an issue organising water for me is also the manager. So if sheâs time modelling and condoning such rude, hurtful and offensive behaviour, thereâs no hope that even this feedback will improve things. This place does not deserve the custom. They should be ashamed of the way they treated me and my...
   Read moreCame in here today after an appointment, had an hour to wait for my train home. No signage about whether to seat yourself or wait to be seated. Went in what appeared to be the front door, but it's sort-of a hallway-come-dining nook? Went back out, then entered through the left door and went to the counter. Asked about the seating and was advised to take a menu, pick a seat, then come back to order at the counter. I said I'd just have soup of the day (advertised on specials board), told no soup available today. This is 1230, but menu mainly shows 'breakfast' food. Ordered an eggs benedict muffin and glass of wine, told no wine available, but beer bottles in fridge. Did I read incorrectly, or is this place not called 'Food and Wine Co'? Maybe called that as a practical joke? Ordered a caramel latte, which I have to say was quite delicious. Eggs Benedict, not so much. Tasted like the hollandaise came out of a degrading plastic bottle, quite chemical/stale flavour. Had been admiring this place for a while, as I pass it often whilst on the train, but after today, can guarantee that I won't be returning. Should have read...
   Read moreIâm so mad because this couldâve been amazing and 5 stars review if I got what I asked for. My partner was very happy with his food and the garlic bread was amazing too but I asked for my steak well done. I canât eat raw meat and everything that isnât properly cooked for me is raw. I donât care other peopleâs opinion about it, I wanted it well done. The edge of the steak was pretty good but the more I cut the more pink it became revealing a medium well steak in the middle which made me feel sick. The photo doesnât give back perfectly how pink it was. Ruined my Valentineâs Day, just hoping for not throwing up now. Definitely not coming back.
I canât answer to the ownerâs question any other way so I edit my review: No, I didnât talk to the staff about it, we have already waited for about 45 minuted for our food, so I just ate some part of the meat that was edible for me and the side. Also the restaurant was stuffed as well, didnât want to wait another 45 minutes for a new steak at 8:30 pm (at...
   Read more