Hungry Jack's Burgers Moe — Restaurant in Victoria

So, serving staff are good and helpful, access is difficult if you are in any way limited in mobility. The main door pushes in and requires considerable muscle. I was sitting on an electric wheelchair and really tempted to use my footplate as a battering ram. The staff noticed and came to my assistance. Requesting modification like no mayonnaise or no onions etc is hit and miss, you ask but unless you confirm it on the receipt you don't know what will arrive. It would be a great boon if they added electric automatic power doors. Food wise good, facilities negative, the toilet is not disabled accessible as in when using a wheelchair, I pity elderly users with rollators, ie, wheelie walkers, the doors will knock them over. As a pedestrian if you see the no entry sign, the drivers with food in their hands and probably a phone can't see you until you are on your way to the hospital. As mentioned before doors need replacing with...

Horrible experience through drive through, placed order the went to next window to collect was handed the first cup of coke then the second cup of coke was handed to me with the lid not on properly and wore it all over me and it went every were in my new 2023 Isuzu , I was mad asked for napkins the bloke gave me 3 napkins and in a sigh said sorry didn’t care at all. Sorry not good enough brand new car you might have well thrown the large cup of coke through the window the mess was bad had to take it to the detail to get it cleaned and it cost me a lot. The coke went down in the seat buckles, filled up the centre cup holders all over the seats, carpet. Not only that when I went to call them to talk to the manager the phone was off hook not being answered. VERY disappointed and the disrespect of the staff member at the window was appalling . I will never recommended MOE...

17/08/24 - Spent 40 minutes waiting on a "5 minute wait", while the upset young lady apologised, only to get home to an incorrect and stone cold order. I put my cold chips in the airfryer to heat, took 1 mouthful of my drink, and then realised the rest of my meal was incorrect. I headed back to the store with the entire meal to get a refund, as I was not waiting another 40 minutes for the meal I asked for. The manager Luke, gave disgusting attitude, argued relentlessly, and then refused to refund the drink because I had taken a mouthful! This store provides zero food quality, zero customer service skills, zero accountability and is an embarrassment to Moe. They may as well close the doors, as any local that goes there today alone, will be telling manager Luke they will...