Eagle Bay Brewing Co — Restaurant in Western Australia

Update: I see a number of reviews in the last few months identify the food on offer still being of low quality for the price. So although management wrote a lengthy reply to my original review, sadly they’ve done little to nothing about improving the quality of the food. It just sounds like lip service. How disappointing.

Dined here for family lunch, but was disappointed in the quality of food now. When I dined here a few years ago, the menu had quite a sophisticated variety of dishes for lunch. Now it seems they’ve opted for cheap pub main meals, and instead focusing on a few more complex share plates. Today the Kolsch fish(Gummy Shark) and chips was still very nice, but the $28 cheeseburger was quite average with little filling and overcooked chips. The bun was not toasted and had no flavour. It was no more satisfying than a cheeseburger from McDonalds except the beef patty was hot! The pizzas are no different or better than any other wood fired pizza joint… 2-3 toppings on a base with lean sauce and cheese is not gourmet. Sadly the menu at Eagle Bay has become cheap basic pub style with inflated prices. In comparison, the mains menu offered at Colonial Brewing Co in Margaret River although similar, still had more sophisticated dishes and catered to a wider variety of tastes, with pricing that reflected the menu complexity. It is worth noting however the beers at Eagle Bay have retained their quality. However, overall, as it seems to be the case with many WA breweries now, Eagle Bay are now focusing on beer service and only offering cheap pub food as an add on but at inflated restaurant prices. Maybe these breweries think food is just to help wash the beer down. That’s fine, but adjust your prices accordingly so that real diners know what to expect or can choose to dine elsewhere if they’re after more than just a...

This is only my second time coming here in a couple of years and, hand on heart, I was keen to have this second visit. Two years on and there has been a bit of streamlining to the ordering of food which has made things easier.

As well as ordering straight from the bar you can use the scan system for your food order. I ended up doing my order from the bar as the online order system didn't have the option to order drinks for lunch (I suspect that would be so ID can be checked if necessary). There was a bit of a queue to order lunch but they soon had three tills running and the staff work exceptionally well together to get things done.

So, the service is outstanding.....end of story.

The food? Well I had ordered the beef burger again as it was so good last time and it was sensational yet again. This time I had the added pickles which surprised me as it came in a little side bowl, but it was a great addition to an already brilliant Burger. Served up with chips it's a great meal and with a good brew, it's an even better meal.

The beer choices are great and I love the stout. Their stout is luscious, seriously luscious, and it goes great with the Burger. At 5.5% it's a ripper but a point won't get you too silly. I also decided to try their Eagle Bay Black and Tannin. Now, that bad boy is only served as a 345ml (from memory) but it packs a punch at 7.9%. At first I was a bit dubious of the sweet start and roasted, Tannin finish but it's a nice drop. So if a stout is too heavy for you and you prefer XPA's and the like then this just might get you enjoying black beers as this is the best of both worlds.

So, Eagle Bay BC is a great choice.....but you might want to book ahead to ensure that you'll get a table as...

Very disappointed with the changes that have been made to the menu and the service level after our visit on the weekend, obviously an attempt to save money, but you've now lost mine for good. Menu is extremely basic now, cheeseburger for $28 with a dry overcooked patty, cheese, pickles and not much else, couldn't even toast the bun! Pizza, chicken, chili and nap sauce, with a bit of cheese. Honestly, we can all do better at home. And no desserts except for a tub of ice cream? Service, I used to rave to all that would listen about how switched on the staff are. All using tablets for ordering and looking after their designated tables/sections. Finish a drink, they're right there to order you another one. Finish a share plate, cleared almost immediately. Now you need to go up to the bar to wait in line and order your food and drinks. At least the food is still brought to the table, albeit 6 minutes apart for only 4 meals. 1 cheeseburger and chorizo share, then we waited 6 minutes for the other cheeseburger and pizza. It was a 2 o'clock seating, so not terribly busy. Staff are very casually dressed, hair all over the place, all with tea towels hanging out of their pockets for the hot pizza trays. Looks incredibly tacky. 2 years ago I did a review and wanted to 8 stars out of 5, it was that good, even purchased a Beer Glass and T Shirt from their merch stand. Now I'll be too embarrassed to wear it. Such a shame to see something so great, in a spectacular venue, turn so bad in such a short time. PS. It was 1 only order for 4 people, which I alone went and ordered and paid for. So certainly shouldn't have been 2 separate dockets...