Thai Basil Cafe & Restaurant — Restaurant in Western Australia

Poor service, 30 minutes before order taken, asked for wine glasses and bucket and only received glasses . Owner was dining there and had to get up and take people's orders as staff were hopeless, then the chef came out of the kitchen to take the same people's orders, all the while people are waiting forever for their meals. It took 1 and 1/2 hours to receive meals after walking in. Takeaways were taking about 1 hour, some poor couple waited forever and then returned 5 minutes later because they received a wrong dish and waited another 20 minutes. The owners that just sat and watched all this koas then left and on leaving shouted out to everyone, hope you had a good meal. If not Oh Well What a can I Do????? People were not impressed. No tables were cleaned the entire time we were there and the staff all hung around in the kitchen watching the chef instead of tending to tables. Chicken satays were so small for entree. Roast Pork was way over cooked. Will never return, the staff they have there has no idea about customer service. It was like watching Faulty Towers!!! Prairie in Falcon Grove is so much better for...

Not worth it at all!!! 1st dish - Cashew stir fry with chicken $18. Lucky to have one chicken thigh fillet cut up in it, FULL of onion and Capsicum that is it!! Container also small and half full.

2nd dish - penang curry with seafood $24. 2 x prawns, 3 x dried leather boot fish, couple pieces frozen pineapple style chewy squid, and frozen mixed veg from packet. One positive sauce was good.

3rd dish - asked for large fried rice got home with a small steamed rice.

I don't normally write any reviews including about food but this was absolutely poor, they need to know so they can step up or once again this 2nd Thai restaurant will be out of business. Make...

Team, it's so good to see you making this delicious food in Dawesville. We called in on Saturday without making a booking and so understood that we needed to wait a bit for our food but is was really worth it! Next time I will book ahead if that helps. Can I ask you to re-consider your choice to no longer have 'money bags' on your starter menu? We know they take a long time to prepare and we are prepared to wait or pre-order with our booking. Same for takeaway, we don't mind waiting. They make them in Falcon but it's a longer drive to get there. Thanks again and by far, the best Thai food we have tasted in a long...