TERRA SARDA RISTORANTE VINOTECA Villach — Restaurant in Finkenstein am Faaker See

Later edit:

The owner claims in his response the venue was closed for a private party and that a sign was posted outside. Also claims we have been told, upon our arrival, the restaurant was closed for the said private party, especially a wedding. However, the sign, had it been there, was carefully made inconspicuous as we did not see it. However, I accept it was there as I do not have a proof otherwise and we were too hungry to check for that. Having said that, afaik there is a difference between telling us "we are fully booked" and telling us "we are closed for a private party". The latter never happened. We would have accepted and understood the situation had we been told that.

The review, indeed, is meaningless for the food quality, but it is relevant, as far as I consider, for the friendliness of the staff. As mentioned before, we did call several times and nobody answered. I consider it to be good practice for any business to answer calls or call back in order to avoid such unpleasant encounters, especially since, in order to get there, you need to hike quite a bit.

In conclusion, thank you for best wishes regarding our trip to Austria, I wish you all the best in your business management and please, be asured, after this unfortunate event, I am really not willing to enter your establishment. After this exchange of messages, it would be quite awkward, don't you agree, sir?

Staff very unfriendly. Came there, found an empty terrace, were told it was fully booked. We were with children, maybe it is just child unfriendly.

Never going to go there again, we usually leave a hefty amount of money for our dinners.

We called several times before walking over there, but there was no...

They don't answer the telephone (gave 3 calls), nor call back. Very poor communication. This is a kids unfriendly place. When they seen we are with kids, they said that they are fully booked, while inside they had at least 3 empty tables and the terace was with no guests. No empathy for hungry kids. They should just say on their webside that it is an adults only restaurant.

Later edit: the next day I received a call. When the guy found out I am the one with this review, he started to insult me. So, if he does not like your review on service or food, be prepared to be insulted. Looking back at reviews, it appears I'm not the first to be insulted.

Second later edit: you said "fully booked", not "private event" or "wedding". There was no sign outside nor did you show it to us. There was no wedding: people were sitting at separate tables, dressed cassually, there were free tables inside, no wedding set ups, etc.. It's just a lie. Comming to a restaurant without reservation is not arrogant. We just got annoyed when we've seen you not wanting our kids in your place. Threats that we will never be accepted in your restaurants just makes me laugh. It shows what type of person you are. For your information, we can live without your food and there are plenty of restaurants in the area that are...

Gesamtpaket passt perfekt! Wir wurden freundlichst vom Chef persönlich begrüßt und wunderbar beraten. Da wir uns für kein Gericht wirklich entscheiden konnten, wurde für uns eine Variation aus der gesamten Wochenkarte zusammengestellt. Auch den passenden Wein hatten sie dort parat. Das Service war immer auch unaufgefordert zur Stelle und war dabei nicht aufdringlich. Ebenso hatten wir das Gefühl, dass uns hier niemand etwas nur verkaufen wollte, sondern dass sie wirklich an unserer Zufriedenheit Interesse hatten! Sowas findet man heutzutage nur mehr selten. Zum Essen: Nach dem vorzüglichen Gruß aus der Küche, begannen wir mit der Fischvorspeisenvariation, bestehend aus Tatare, gratinierter Jakobsmuschel und eingelegter Sardine mit kleinen Beilagen. Als Zwischengericht gab es Ravioli gefüllt mit Zackenbarsch auf Miesmuscheln. Dieser Gang war unser absolutes Highlight. Mein Mann wählte den Seeteufel und Fenchel zum Hauptgang. Meine perfekt geschnittenen Rosmarinkartoffeln wurden a part serviert zu meinem Saltim Bocca vom Kalb. Als Dessert wählte ich die mit Frischkäse gefüllten Teigtaschen mit Honig und mein Mann wählte nochmal eine Vorspeisenvariation. Zusammenfassend kann man sagen, dass das Niveau der Küche hier hoch ist und Qualität auch seinen Preis hat. Man kann aber auch günstig satt werden, wenn man die richtigen Gerichte wählt. Sollte man nicht auf "Viel-und billig" aus sein sowie wirklich gutes und qualitativ hochwertiges Essen zu schätzen wissen, dann ist man hier gold richtig! Ich kann nur sagen, es ist absolut empfehlenswert und einfach perfekt für jeden...