Balmalp Lech am Arlberg — Restaurant in Gemeinde Lech

Terrible experience, got yelled at by the waitress Me and my GF wanted to stop for a coffee and eat a sandwich we brought. No service came within like 5 minutes, so we took our food from the backpack. A young (maybe 16-yo) waitress rushed to us and started instantly yelling that we cannot eat our stuff, and we have to pack up.

We told her that we want to order coffees, and eat our sandwiches to it. [I live in Innsbruck for 3 years, this is accepted at the mountain huts] The waitress was furious, told us we get nothing and that we have to leave immediately.

Honestly, I haven't seen less professional behavior in my life. If she asked us politely to pack it up, no problem - we would just order the coffee, and eat elsewhere. Her behavior was so outrageous, that I have to warn everyone from visiting this place. After visiting this Hut, we had our mood completely ruined for the...

Firstly, I will say that the food was lovely, however that's where my praise ends. This is supposed to be a top quality mountain restaurant, but felt more like a canteen. The staff were lovely and did their best - but the whole restaurant was packed and there was no where near enough of them. The food came separately, and the wrong food came for two of us. Overall we waited nearly an hour for all 5 meals to arrive. There was no real apology for this - we were just told it was busy and these things happen. Also - they do not offer tap water. Which in the mountains where water is so fresh is unbelievable. Go to the Hospiz Alm for an altogether much more...

Balmalp has had a number of makeovers in the last 5 years, the most recent being very striking, especially outside on the widened terrace: it now feels a little corporate, but it will doubtless settle-in to a more interesting character over time.

It's a good & popular choice for lunch or to watch the sun set: the view from the terrace on a sunny day is what draws the crowds, but the one from the men's toilet is truly spectacular. Possibly the best, anywhere.

The kitchen serves a lot of pizza: so much that on my last visit, they had none left, and we had to make do with spaghetti bolognese and beers: a plate of which plus 2 beers came to €40 with...