Restaurant Hochkitzbühel bei Tomschy — Restaurant in Kitzbühel

Probably one of the worst "restaurant" experiences of my life, but I cannot dispute its great location. The menu is nothing special and somewhat limited.

However, the staff are the most rude I have ever come across. To your average British family who aren't Russian oligarchs and ordering 5 bottles of Dom Perignon at lunchtime, we were made to feel like second class citizens.

"No reservations taken" we were told, despite 90% of the tables displaying a "reserved" sign.

We were then crowded onto the end of a table and when our three children joined us 15 minutes later, the customers at the other end of the table complained. We were shouted at by "Chris" the waiter and treated in the most humiliating fashion, the end result of which, was us leaving and only paying for our drinks.

Having spoken to locals, we have been informed that this is probably the most elitist restaurant in town, where unless you are spending in excess of €1000 at lunchtime, your custom isn't welcome.

If it weren't for the fact that you are a captive audience, as this is the only restaurant at the top of the Hahnenkamm, we wouldn't have gone there in the first place.

Very disappointing, overrated and overpriced for the food...

Would give this place 0 stars if I could The food is average,overpriced and the staff are dismissive.however the two woman at the front are disgustingly rude (one of them named Michaela). My family member booked a reservation through the hotel and on arrival the two women were very rude telling us there was no reservation and the hotel were incompetent. When we said again there was a reservation in our name she blew up and started to scream furiously at us, telling us to F off and that we were not welcome

My 4 year old cousin was present and very scared, hearing inappropriate language and started to cry.

The duty manager came over and tried to calm the situation saying the two women were young and tried to defend them. This is unacceptable behaviour. My family member said their age had nothing to do with how they treated us and we left the restaurant

This was the most outrageous treatment we have ever experienced and we won’t be returning. I sincerely hope these two women Learn some manners and appropriate...

Sad that people who ski/snowboard are not welcomed at the restaurant, the place clearly favors non-sport customers who book all the tables for 1pm to party with champagne. I was there in December, we got table to eat and chill after skiing for 2 days only. Even if you wish to make a reservation, nobody will answer the call ever or the annoying lady in pink cap will tell you that no reservations are taken with the worse attitude ever while drinking beer and letting in all her friends. Sport people can stay at the lower lever with open terrace and have some drinks. Customer service is ok if you have a table, otherwise disorganized. I wish the mountain had more spots to choose from...