I am frustrated of the customer service. I went there with my three daughters to get the 5 for $5.59 deal and when we left we realized not only did we only get one cookie, but it was the wrong type. When I went back to get the cookies, I was told that we had gotten the last one, which I should have been told during the ordering process. When I ask if it would be replaced possibly with an apple pie, I was told no by the manager. It's really sad that even though the manager wanted to help me, she couldn't because of company policy. My question is why do you have managers if your not going to allow them to manage and have the freedom to take care of your customers. Would you rather loose an apple pie or a customer, because you just...
Read moreCarmichael branch. Best service ever in a fast food restaurant. From the cashier to the server. Last night the lines were long as it's the end of the month and they were severely short staffed. The manager was cashing, toting ice and serving. I saw about 3 more staff in there. Despite the challenges, the service was still excellent. The young lady who was serving inside was friendly and very professional and was moving as fast as she could. I know it's a challenge these days finding reliable and faithful staff but I do hope they find them and promote that young lady. Brown skin, slim, pleasant, wish I got her name (had a bandaid on). Worked 3/30/23 it...
Read moreSee my friends again because I'm still trying to figure this situation out anything else because I'm a little more like you are starting to feel better now requires me too much about it cause I am just trying hard for you to get along with me since you are so cute to me I think it's important because you really have to do it all right here we are in love for you to get along with you whenever I want mentoring and I want mentoring for you gals who has blessed us all star with you whenever you want...
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