Alhateem Restaurant offers some truly delightful cuisine; however, there are certain aspects that could be improved to enhance the overall dining experience. While the food itself was exceptional, the prolonged waiting time for our order and the presence of numerous flies were notable downsides.
Let's start with the positive aspect—the food. The dishes served at Alhateem Restaurant were undeniably delicious. The flavors were rich, the ingredients fresh, and the presentation was visually appealing. From appetizers to main courses, each dish was a testament to the culinary skills of the chefs. The menu offered a wide variety of options, catering to different tastes and dietary preferences.
However, our dining experience was marred by the extended waiting time for our order. The service was disappointingly slow, and it took an excessive amount of time for our food to be served. This prolonged delay tested our patience and negatively impacted the overall enjoyment of the meal.
Additionally, a notable issue during our visit was the presence of flies. It was evident that the fly-killing machine, designed to deter these pests, was not functioning. The flies buzzing around the dining area were not only unappetizing but also a potential hygiene concern. This oversight in maintaining a fly-free environment was a letdown and affected the overall ambiance of the restaurant.
In conclusion, while Alhateem Restaurant offers delectable food, there are areas that require improvement. The extended waiting time for orders and the presence of flies due to the malfunctioning fly-killing machine detracted from an otherwise enjoyable dining experience. Addressing these issues would greatly enhance the overall satisfaction of customers, ensuring that the exceptional culinary offerings are complemented by efficient service and a clean...
Read moreService was very poor. Especially the staff. The behavior towards the customer feels like they are giving the free food and we are eating it. It's the worst place we have ever been. The food was nice. But the staff. Especially the one who shaved his head and speaks Hindi. The overall experience is worst Never suggest this place to anyone and will never visit this place They are truel disrespectful Never... Go there With your family atleast... Total...
Read moreif i can put 0 rate i will cz i ordered food for 60 Minutes not delivered and when i receive the food it was very cold and taste old 👎👎 super bad resurant and the prices is high ! then how u want to get customers if u have such a bad service like this and u ignore...
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