Cowbella’s Cafe — Restaurant in Alberta

It’s a shame. This place has so much potential. Very cute, quaint and unique. Drove from Grande Prairie to check it out. However, service was horrible. It’s evident that the workers were not trained properly regarding etiquette and manners. I asked the young girl a question and she purposely walked away to avoid answering me. My $10 grilled cheese had one thin slice of cheese on it, 2 pieces of greasy bacon and 2 ends of a tomato. I wish I took a picture. I politely went up and said I expected more cheese on a grilled cheese. Instead of the manager apologizing and offering to add a slice of cheese, she was very rude and snotty. So here I am writing a bad review which could have been easily prevented by offering good customer service. I asked for a refund. This place left a bad taste in my...

Ive been meaning to check out cowbella’s for a while now, as I knew the owner Diane (I quickly found out Diane no longer owns it) I’ve never felt so unwelcome in an establishment in my life! The blonde woman working the till was incredibly rude to me for no reason whatsoever. Atmosphere seemed great, it’s a shame I didn’t get a chance to try the food. There was a gentleman working who was super nice though, if he had been the one to help me at the till this may have been a different review. Pro tip- don’t work in a service industry if you are going to be miserable and treat the customers who pay your wage like garbage. Won’t be stepping foot back into this place. I heard great things but clearly since Diane has left it...

The food is decent but both times the service has been incredibly snotty and lacking. To the lady in the glasses who served me a second time today and for the last time : the service industry is about SERVICE. If you can't throw a smile on your face and treat people with respect may be you should think about something else. You don't get tips that way. I would not drive from Gp from here again, many other places to go besides here. It's a shame, it's a very cute...