Amazing views. Frustrating experience. Didn't open until 3pm on a holiday weekend. One gal working the entire room. You could only order "small bites". The table next to us had kids and the kids ordered "kids meals" that cost $15. I asked in I could order a burger from kids meal (hamburgers were not an option on small bite menu). Our waitress told me "no...it's strictly for kids". I offered to pay double $30 for the kids meal. I was denied. I asked if we could order "Kids burgers on menu to-go". I was told no and that proof of a child was required. The waitress threw up her hands and said....."Everyone asks the same thing - they all want a burger off the kids menu".....Don't you think owners would see a trend? Possibly, meet a request of a meal regardless of age. Go a head, charge more. Make a profit indeed! Entire scenario made me think how ridiculous owners don't empower employees to make decisions for the...
Read moreWe made a reservation at this restaurant weeks in advance, completely separate from the resort since they’re very insistent they’re a “separate business.” And yet, the restaurant occupy the same building as the hot springs, clearly riding on the resort’s traffic and clientele. They know full well that guests are coming straight from the hot springs in robes provided by the resort but they have the audacity to turn gusts away for wearing them.
There was zero mention of a dress code in the confirmation email. In addition, Google Maps shows a different restaurant in picture, which just adds more to the confusion.
This place wants to profit from being tied to the resort while pretending it has nothing to do with it the second there's a problem. It’s a disorganized, unprofessional setup. 1-star for...
Read moreThis could be or probably once was a decadently romantic dining experience. The view is absolutely beautiful. But when it's night time, all you see in the windows is the reflection of yourself. With that said, there were only two waitresses, the one waitress was serving the people beside us, she was friendly, explaining some specials that I couldn't overhear. The waitress that attended to us, seemed annoyed, did not give us any details on specials, was short and not pleasant. The meals were okay, but for the price of $40 I got a bowl of pasta with a few pieces of chicken in it. The mushroom sauce with runny. Overall dining experience was disappointing, but if it was a lunchtime pub would have...
Read more