New Fusion Chinese Restaurant — Restaurant in Aurora

Horrible customer service. The restaurant closes at 9:30pm, we arrived at 8:14pm. The servers looked unimpressed and said they close at 9:30. We sat down and when we were looking at the menu, they mentioned again they are closing at 9:30. I understand that it would be inconvenient for them if we arrive 30 minutes before their closing time, but we arrived more than an hour before. If they do not want to welcome us, they can just tell us to leave, it would be better than being passive aggressive. On top of that, their food was mediocre, the portions are small and greasy. The flavours were just so-so. We ordered take out before and it was not very good already, but this is the only chinese food in the area so we went to try again, but again it was disappointing. We will never go again, we would rather go further to a better...

2 stars out of courtesy for the food meeting the bare minimum requirements of acceptable food quality. I came her for takeout, and immediately upon entering the restaurant I got an unwelcome vibe, lol I should have taken that as a sign of not staying to order here. Regardless I ordered 3 dishes, all of which were around the $15 range (no rice, no drinks, and no side of any kind included) and to me that’s fine - I ask if the dishes comes with rice or any sides and they said no and immediately assume I want to buy rice as a side without getting any confirmation from me. Lol the vibe of only wanting your money and not caring about your experience was definitely something I experienced here. The Service was also not friendly or professional for that matter, and overall I won’t be returning. Best of luck to others...

My girlfriend chipped her tooth on one of the rice dishes. I contacted the restaurant the following day (after she called me and old me about when she ate some of the leftovers), and was told I would get a credit for a future order, but I would have to talk to the manager (who was not in at the time I called) regarding the credit or complete free new order. My phone number was noted and was told the manager would contact me the following day (July 7, 2022) or the day after (July 8, 2022) but, I never heard from the manager.

I for one, will never order from this place again. If I could give zero stars I would but I am stuck with giving...