Tim Hortons — Restaurant in Bay Roberts

Extremely disappointed in todays service. The woman who served me did not even greet me with a hello. She didn’t even cue me to ask what I’d like to order I had to just tell her. She went to get the items I ordered and could not even tell me how much my order was, the usual “that comes to X dollars please”. She told me in a rude way, hurrying me, “Scan you card” (for the points). The debit machine was ready then so I tapped my card and stepped over to take my items. There was no thank you, no goodbye, nothing. I get that we all have bad days, but that’s no excuse for her treatment. I was disgusted. This woman either needs some serious time off or some serious coaching in customer service. I worked with the public for years I have never, ever treated someone the way she behaved. I won’t be back to this...

Crowded and slow eat in service. Asked for new steak and egg, had to correct clerk twice but still got just steak. Apple fritter was literally dripping sugary too-sweet glaze. Haven't been to a Timmies for years they're all bad. Won't hurry to go back again.

2024-09-07 -- Once again just as I get to the front of the line, all the cashiers fly away. There are literally people tripping over themselves but no one taking orders. Finally go to order - expensive and the doughnut had way too much sugar. I don't know why I...

They always get my order wrong. I'll order a sausage farmer wrap and I'll get green eggs, plant based sausage (which is disgusting). I'll order a vanilla cream cold brew and have to get them to remake it 3 times, during this time they will argue that they are making it right. After 3pm, if I order a coffee, 9 times out of 10 I have to bring back my coffee. The other tim hortons never have cold brew and my coffee always taste old. Please train your staff properly. What happened to coffee being 20...