Hollow Log Café — Restaurant in Caledonia

Before going to this place the first time, we looked up reviews in search of choice of establishments in the area. While they were not great we thought it best to try ourselves (and it's the only place for miles and miles of where we were).

I can see now that the reason for the existence of the cafe is just that. Nowhere else local to go.

I will for sure give that portions are great. So we did give it a second go. But that's sort of where it ends.

The service was slow and plodding both times, yet it was near empty. No one smiled. On one visit it felt like we walked in on private time as staff played with visiting babies and talked about personal interests while we waited for so much as an offer of coffee. Horribly bad was that after baby play no hands were washed before getting back to serving terminally tepid coffee. On the other visit it was just ..slow and dull.

That the business is family run (seen later on Trip Adviser as a reason for being slow) is no excuse for slow, bland service. It speaks poorly of ones family more than anything as most businesses in the surrounding areas are family run and do a great job.

We now visit every summer for three months as well as Christmas, and have committed to a nice drive out to Bridgewater or Digby this year as opposed to putting money here. It's just not worth it, although I am sure...

Edit: Let me make this crystal clear: my 2-star review was based on three separate visits to your restaurant. Each one involved dismissive, borderline rude service and underwhelming food. So no—it wasn’t about “the one day you were closed.” That assumption wasn’t just wrong; it was embarrassingly arrogant.

Your response wasn’t an attempt to understand or grow—it was a sarcastic, defensive swipe at a customer who didn’t praise you. Instead of reaching out like a professional, you decided to mock my review, invoke my contributions like it’s a popularity contest, and try to shame me for leaving an honest opinion. That’s petty, and honestly, pathetic.

Hospitality isn’t just about food—it’s about how you treat people. And based on the way you’ve publicly attacked others who left less-than-glowing feedback, this isn’t a one-off. It’s a pattern. You clearly don’t want feedback—you want applause.

If you put half the energy into customer service that you do into crafting condescending clapbacks, maybe you’d earn the respect you’re so desperate...

Decent food for a alright price. We ordered about 10 minutes before we arrived, but still had to wait about 30 minutes past that, although it was a busy Saturday night. Three of us ordered club sandwiches, which I would recommend. They were large and came with fries, but no coleslaw, as it said on the menu. One ordered the pulled pork panini, which was made on a regular piece of bread, and was quite small overall. The price is right for what we got.

Edit: Replying to your reply to clarify a few things. First of all, we ordered 10 minutes ahead, and waited 30 minutes after we arrived, so 40 minute wait total, in case that wasn't clear. We very much appreciate that it could take longer due to covid precautions, and we are grateful that you are doing that. Indeed somebody in our group did not enjoy their panini, but in fact I was very satisfied with my club sandwich. Therefore, I would not have ruled out coming back to your restaurant, had it not been for your reply, in which you outright mocked and...