Tim Hortons — Restaurant in Châteauguay

This is hands down the worst Tim Hortons that I have ever been to and it’s sad because this is the one that is closest to me, barely a walking distance, yet I always find myself having to take the car and drive further to the second closest Timmies cause I avoid this one like the plague. The management in this one is at fault because their workers are not trained properly, they never have stock to sell, their coffees and hot chocolates are 50% water and it is disgusting. They do not do what is asked on the order, there is ALWAYS mistakes. I once had to go back because I refused to eat the bagel BLT they made since the order was so wrong and I went back to exchange for the correct order: surprise surprise, the exchange order was also wrong but thankfully I verified the second order on the spot and asked for a 3rd one right away before leaving and wasting more of my time. AVOID THIS LOCATION AT ALL COSTS IF YOU VALUE YOUR TIME AND...

If you don’t mind ordering your food as a teenager and receiving it as an 80 year old, then go to this Tim’s. If you want your food within a normal time frame and you want it to taste like the Tim Hortons you’re used to, then maybe don’t come here. Although the workers have always been kind and pleasant, it takes so long to get your food. Like we’ve waited an hour at times… only to find they didn’t actually have most of the items we ordered in stock. And as others have mentioned, the tim bits taste different, and they don’t put the usual glaze on them. It’s in a very convenient location for me, however the service has been so bad so many times that I now go out of my way to go to a different location just cuz I know it’ll be faster in the end… and that this tims won’t even have anything I want in stock anyways. So sad. Hope they do...

Totally lost, terrible service. Worst Tim Hortons ever. Here’s what happened - I ordered 3 plain donuts, 3 chocolate glazed donuts and 1 blueberry muffin. After repeating the order in English than in French (3 times) I received my order - 6 plain donuts and no muffin - strike one. Give the box back, they removed 3 plain donuts and replace them with 3 chocolate donuts, not chocolate glaze and still forgot the muffin - strike 2. The third time, got the box back with the donuts, get back to the car, open the box and realize they again forgot my blueberry muffin -...