âď¸âď¸âď¸âď¸âď¸ A Morning Blessing in Human Form â Marissa at Tim Hortons!
I canât say enough about Marissa at the Dalton Link Spruce Grove Tim Hortons. She is phenomenal! Every single morning, she delivers service that is nothing short of magical. Her dedication is unmatchedâalways on the ball, always kind, and incredibly efficient. Iâve never seen anyone work with such speed and precision, all while making you feel like the most important person in line.
Marissa doesnât just take your orderâshe elevates your day. Her positive energy is infectious, and itâs become part of my daily routine just to see her smile and hear her warm greeting. Honestly, I probably buy way too much Tim Hortons just for the chance to have that moment of joy she brings each morning.
Fastest service Iâve ever experienced, and yet she never makes you feel rushed. Sheâs got the perfect balance of hustle and heart. Marissa is a gem, and this location is lucky to have her!
Thank you, Marissa, for starting my days off right. You truly make...
   Read moreOn July 2nd at 8:15pm I purchased a dozen donuts at your Dalton Link location in Spruce Grove. They were putting away donuts for the night - Does this mean you sell them the next day? 6 of the donuts I purchased were powder filled and all 6 were dried out, could barely eat one and threw them out the next day. I immediately contacted you via Facebook messenger and to date have not received a proper answer. The constant response is that I will hear from the team in 3-5 business days. Every 5 days I ask for an update but just keep getting the same useless reply. It has now been 26 days with no contact from the store.
How often are fresh donuts put on the shelves? Is it your practice to hope customers will just give up? Is it your practice to sell dried out donuts?
Upon reading this do not tell me to contact customer service as I have been receiving useless replies from them for 1 month. I would like a solution now and to be compensated for...
   Read moreI order a sandwich, the cashier asked if I wanted bacon on it and I said no(she confirmed this and I saw the screen said no bacon). Then it came out with bacon(I get mistakes happen so this wasnât an issue and I wasnât upset), I asked if they could remake it, they took the bacon off and gave me the same sandwich back. I told them I will get sick if I eat pork and asked them to actually remake it. They brought me back the SAME sandwich AGAIN, I could tell because it still had small pieces of bacon on it. I asked to speak to the manager and get refund, the assistant manager and supervisor came out and did the refund, the assistant manager didnât say a word to me...
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