Pizza Amore — Restaurant in Cramahe

Brutal experience after dealing with these guys many times. I called for delivery as I've done many times and things started off fine. Towards the end of the conversation I was told my wait time will be 1.5 hours. I said I hope it won't be any longer and the guy laughed and said "maybe longer like 2 hours or more". He followed up with "but don't worry the pizza will be warm" I let that go and simply waited for the delivery. 3 hours goes by so I call in and the manger said it's simply a shortage of drivers and offered zero sympathy or discount for this stupidly long wait. 20 minutes later the girl arrives with the pizza that i no longer cared about and was very apologetic. I hold no grudge against the driver but completely on the management and whoever answered the phone. Hopefully this is a lesson on how to be professional and run a business properly. Maybe use someone else to answer the phone as the young guy can't seem to deal with basic...

Would give 0 if I could. Was really excited that this place had veal sandwiches but veal waa so tough that I had to demonstrate that it was impossible to bite through. Bit into it and even pulling (!??!!) almost catoonishly on the cutlet with my teeth which just kept stretching just to get a bite. Cook was walking by and saw that I wasn't really happy about this. He offered to make another right away and I was ready to just take my Brio (best part of visit) and go. He insisted and brought it out, but the veal cutlet was so hard, it was practically pointless to call it a veal sandwich at that point. The people there are nice enough, so don't get me.wrong, but it was a let down to think I found a place with real Italian food in Colborne. Maybe veal isn't a big item for them, who knows. I really wanted that and I just wasted like $8. I should have went with something else. I feel bad that the cook wanted to make it right. I...

We are regular customers. In fact I would say LOYAL customers who never complain about mistakes (we are all human after all) but..when it’s every time we order.. it gets a bit frustrating. Our family likes to order almost once a week. Every time there’s a mistake. Either our garlic bread is missing (four times we’ve counted) or they get the order wrong.. I’m being careful of stating details to prevent from being bullied from owner as I have just seen on another review here. Anyways. I’ll continue to order because it’s rather delicious.. BUT I have to inspect my food so wrong ingredients aren’t used. A small discount was great so I’ll let it slide this time. But please.. next time say “sorry” please don’t say “I know I did it right” own up to your mistakes so you don’t lose customers. Trust me. I come from a large family who own and run very successful restaurants. Please don’t forget my...