Tim Hortons — Restaurant in Esterhazy

Today was the first and likely last time I'll attempt to get coffee and/or breakfast here. With 15 mins, I thought I had plently of time. Even with the 4 people already in line.. Although, 15 mins goes by.. And they served ONE in store customer.. Meanwhile 3 or 4 online orders are sitting on the counter, getting cold, with the people not even there yet. Needless to say, I didn't get coffee or breakfast today.. Thanks to Esterhazy Tim hortons and their gross under staffing and clearly prioritizing mobile orders.. So disappointing.

After reading many other similar experiences.. With the owner giving a empty apology without even an offer to replace people's terrible orders. This store could be making so much more money, but it's clear bad management is the cause. The store would go bankrupt if they replaced every bad order.. Which I have a feeling is a high percentage of them.. Unfortunate.

After reading many other similar experiences.. With the owner giving a empty apology without even an offer to replace people's terrible orders. This store could be making so much more money, but it's clear bad management is the cause. The store would go bankrupt if they replaced every bad order.. Which I have a feeling is a high percentage of them.....

I've been to essentially every Tim Hortons from Niagara Falls Ont to Kamloops BC in the last 2 years, while moving from Niagara to Sask, and Buying and Selling vehicles in western Canada.

All that to say, this is by far the best staff at any location in the country. Not sure if it's because they don't have a drive thru, and nobody is stressed out to the Max, or it's just that Warm Prairie Spirit that welcomes you once you enter the doors. Whatever it is, keep it up. This Store's staff is amazing.

Because it doesn't have a drive thru, it feels like an old fashioned style coffee shop, the Tim's of old if you will. I feel obligated to pay in cash, just because it reminds me of Tim Hortons of 20 years ago, and not the fast food chain it has become in recent years.

The atmosphere is very refreshing if the coffee doesn't give you that refreshing kick.

Can't say enough good things about this place!

Thank you...

I have consistently tried to give this location the benefit of the doubt but today I reached my breaking point. We ordered a peppermint hot chocolate (which i order almost weekly from this location) and was told by the person running the till that they dont sell that? So either he is brand new or he did not care to properly make me one? Not sure which. He then proceeded to show me the peppermint tea bags instead... no. Just no. No more wasting my money here. If you do not know what you offer on the menu maybe don't work there? Just a thought. I am sure I cannot be the only one frustrated by this establishment. Just go around the corner to Whippletree and...