Tim Hortons — Restaurant in Farnham

Let me preface this review by saying that I absolutely love the Tim Horton's franchise. This establishment in Farnham, however, has been some of the worst customer service and even worse coffee and breakfast sandwiches. My girlfriend lives in Farnham and I stop here frequently hoping that something has changed. Alas, it has not. The coffee is never made to my order, the food is ALWAYS cold and stale, and there is never any sense of urgency or pride in their customer service. I hope this review is read by the owner of this franchise and the headquarters above them so something will change. If not, I fear that I will never eat at a Tim Hortons again; regardless of location or my need...

I dont know who is the Manager but he should retrained his employee. The worse service I had in that place. I ask for 2 coffees, 1 sugar 1 cream and 2 sugar 2 cream. When he served them I ask which is which and his response was “uhhhh the one that tast more sugary will be the double double!!!...”... Then my friend ask for a Latte and he forgot to put the coffee in it, she returned it and it took more then 30 minutes to get the proper order. 8 months ago the sofa where all ripped up and they still the same. Got to the bathroom and no more toilet paper, ask for some and they never took the time to put some in!!! MANAGER DO YOUR JOB AND TRAIN THOSE...

Have gone there every Saturday n Sunday for the last month every single order has had at least 2 mistakes. Yesterday I ordered 2 bagels with cream cheese n bacon hey the forgot the cream cheese and today I order the exact same thing n they forgot the bacon. Last satutday I asked for 2 steak n egg tim-martin n got 1 breakfast club on Sunday ordered the same thing asked for old fashion biscuit n got 2 English muffins which r my most hated bread can't stand. They can't get 1 order...