The food was excellent. Pizza was fresh out of the oven and tasted great. We sat right in front of the golf course so the view was beautiful. Service however could have been much better. First the table was not level to the other adjoining table and we asked if they could adjust it but were told that we could choose another spot and we had to insist on changing the table for another one rather than us moving from our chosen spot in front of the golf course. Then the waitress obliged. We ordered a burrata with cherry tomatoes and there was no balsamic vinegar or olive oil on it and when we asked for balsamic vinegar, we were told by the waitress that she didn't believe there was any but would go look anyways, she later came back to tell us there was none which is very difficult to believe that a restaurant serving Italian menu would not have balsamic vinegar in the kitchen. Later when we were halfway finished with the dish, she returned with balsamic vinegar. I also ordered the chicken korma and when she was serving the appetizers she said that the chana masala would take longer but I never placed an order for that and I had to tell her that I ordered the chicken korma. She later returned with the main dishes and she served me lamb korma and I had to tell her I ordered chicken korma and not lamb, she said she would check the order and returned afterwards saying the kitchen made the mistake and they will prepare the chicken korma. Later when I asked for the bill, she was about to have it over and before she did she said that there was a mistake on the bill and had billed me for lamb rather than the chicken. And then she went to correct it.
The food here is well prepared but for the prices they are charging they need to improve the quality of the service, the restaurant was not busy so there was no excuse for consistently saying lamb when I corrected the waitress three times over the same dish. At the same time every Italian restaurant has balsamic vinegar so I was completely amazed when she says they had no balsamic vinegar, I knew that was impossible. Until they improve their service I would not return but the quality of the food...
Read moreHad a reservation for mother day 6pm. We were brought to our table and then waited 20 minutes before we asked if we had a waitress / waiter assigned to our table. Appetizers came out before the cocktails. Waitress asked if we wanted Nan bread with our meal and we said yes and then never received it. Waitress was seen on several occasions talking to a boy (client??) at the bar while we waited for some service (water, refilling of wine glasses, etc). We were almost finished our meal when she finally made eye contact and came over to our table at which point we said that we were still waiting for our nan break.
10 minutes passed before we received the bread. She charge us for this bread and a second one. We were too annoyed to say anything by this point.
This place needs to work on their service. It is at best second rate. I didn’t expect 3 star service let alone 5 star, but the basic service training is required for this establishment.
Wine glasses were spotted with dishwasher film (not appealing at all) and the water bottle was empty on several occasions for 15-20 minutes
The Indian food is very good but all of that hard kitchen work is eliminated by poor training of the staff and lack of attention to detail. You can tell this place makes its money on the golfers and NOT the people that come to the restaurant. It’s a golf course with a reluctant restaurant… not a great restaurant on a beautiful golf course.
We’ve been there before and have order the pizza for pick up. Maybe they should stick to just the pick up of food if they’re not going to put real effort in managing the...
Read moreI had never been to the Falcon's. We went there for breakfast, I have to say, the food was absolutely splendid. It was really interesting takes on classic breakfast items with an Indian twist. Both our meals were absolutely delicious! Where I was less impressed was with the service I got from my specific waitress. There was basically no one in the dining room, I could not get her attention no matter how much I tried to flag her down. It got to the point where I had to ask the other girls because the one that was assigned to our table simply did not pay attention. I never got to order coffee or more water mid meal. I initially ordered a latté and received some weird lukewarm foamy concoction in a water drinking glass!!!! Had to flag down another waitress (again) to be able to get the bill.
There is no kid menu, and our specific waitress did not have the presence of mind to simply point us to the "à côté " section in the menu. We figured it out, but the way it is displayed was not obvious when you do the first read-through
I usually don't complain this much, but for an 80$+ dollar breakfast, this was ...
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